I phoned to book tickets & asked when the film started, (that is, the film, no the whole shebang with trailers etc) and was advised to get into the seats 15 minutes ahead of the film starting, which we did. The film was coming to the end of its run and the screen where it was showing was the very small one, and at first it was almost empty. Then the adverts began at ear-splitting volume. This was not film trailers, but ordinary adverts for banks etc., exactly the ones you get fed up with on TV and ignore/change the channel for a bit, except here you can't. The cinema gradually filled up. I went to get a drink and asked a member of staff why the film hadn't started, and he said they wait for more people & basically start when they feel like it. So the film that was supposed to start at 7.15 started at 8pm and we'd had to endure 45 minutes of adverts & trailers at full volume. I don't mind the trailers but the adverts felt like torture. The film was good but the treatment beforehand made us feel we'd been lied to and badly treated.
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