**This review was written in our room early Feb 2015**
We only just checked in and are already looking for another hotel. What kind of hotel hoping to compete in the 21st century is this backwards? No in room phone, NO public use phone on the property anywhere when I asked about a phone I was told I had to walk to the motorway services and find one there....Really?!
Honestly what hotel doesn't have a phone in the room? God forbid you should have an emergency and need to call 999 and you either don't have a mobile phone or it's not working...”hang on honey sorry you're having a heart attack, I'll run to the services and call for an ambulance from there”
No face flannels (wash cloths) no electronic key cards just old fashioned keys (easy for a thief to copy) I was disconcerted to find my room key also unlocked an outside door. So If my key does that what can other room keys open...my room?. A room booked for two people had ONE bath towel and ONE hand towel and yes apparently a small square of cloth used to wash the face and body is a strange concept to this hotel. When I asked a the front counter about towels and flannels I was told “well we don't actually do wash clothes”
Factor in a WiFi that only lets one device connect when the access code is for two devices. I tried to connect my laptop after my wife connected hers and it said I had exceeded my limit.
Another joyful touch in this hotel is a fire door right outside your room slamming shut all the time. They do make soft self closers for fire doors. I know I used to install them.
When we were there the hotel was more like a playground with hordes of children screaming up and down the hall slamming doors at all hours. This finally stopped at about 1am. The posted signs say to be quite as guests were asleep must have been written in a foreign language as they were ignored. I would have called the front desk but...oh yeah no phones.
We booked a disabled access room and although the bathroom was well appointed it didn't make up for the awful bed. Ultra soft and very low to the floor. People with disabilities need a higher firmer bed to get in and out of. If your in a wheelchair it's best to have a bed that firm and about the same level as your chair for ease of access to the bed and back. The soft sides of the bed made it very difficult to pull my legs up into bed.
If you arrive in your car MAKE sure you register the plate with the front desk or you could end up with a parking fine. See the photo of the parking sign.
But enough of that lets talk bout the good points. The staff were all very nice and friendly indeed. The attached restaurant is also a god send they have a wide range of menu choices and if you don't want to eat there the wait staff will help you back to your room with your meal.
With a few simple changes to this hotel it would be a very nice place to stay the location close to the M5 is handy for travellers and once in your room you really can't hear the motorway.
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- Also Known As:
- Travelodge Exeter m5 Hotel Exeter
- Forte Exeter
- Travel Lodge Exeter
- Exeter Forte
- Exeter Travelodge
- Exeter Travel Lodge
- Travelodge Exeter M5 Devon