OMG!!!!! Why did I not read the bad reviews!!! I am not the kind of person to moan but this place needs sorting out! My husband and I only stayed at the hotel because our Maserati Rally finished at the hotel. There were 80+ of us for a Sunday roast. Beef was over cooked and tough, but veg etc was fine. I do understand that it must be hard to cook for 80 people. When all our friends had left, we got our over night bags from the car and were shown to our room. As we had only paid £70.00, no breakfast, we didn't expect it to be the best. But we DID expect the room to be CLEAN!!!! First impression of the room was the dirty window (side view of the sea). I thought " Oh well, we didn't pay a lot, it will be fine for the night". So we went for a long walk. Beautiful countryside, lovely weather! There was no WIFI in the room, so we came downstairs, ordered a bottle of wine (glasses were dirty) and settled down on one of the settees. The owner came and shock hands; why we don't know, as he was not really interested in his guests. He told us, without making eye contact, that we were staying in a" fantastic hotel" and walked off!!! Arrogance isn't attractive !. We decided to have an early night as we had been travelling the Devon Coast line and still had another 3 days of travel. When I had a shower (as others have said before, the shower room was like being in a plastic pod), I came out with damp feet onto the carpet, my feet picked up sooooo much dog hair; we had not seen it before, that I put the hand towels down so as not to get the hair on the bed sheets!!! There must have been a lot of dogs in this room. Then on closer inspection of the dirty window I saw that another guest must have drawn a smiley face on the outside of the window. There were thick cobwebs and bluebottles, horrid!!!! The kettle was orange inside, dirty on the outside, lots of dust everywhere! There couldn't have been a cleaner in this room for months! I dressed again, went straight to reception. The young dark haired receptionist was lovely and offered another room; but as I explained to her, we had been travelling for 7 nights (different hotel every night) the last thing we wanted was to change rooms at 8.30 in the evening; it wasn't as if they were going to pack up and move everything for us whilst we sat in the lounge having a glass of vino. My husband was already in bed. I explained to the receptionist I wasn't looking for a freebie, just that they needed to know how very DIRTY the room was. There was another receptionist listening to the conversation, she was quite rude and offered to get the room cleaned! At 8.30!!! Where would the cleaner come from!!! It would probably take 2 hours to clean, so where should we wait!!! When we left the room we noticed that the toilet had been leaking as there was brown water on the plastic floor!!!! We couldn't get away fast enough! As for the "Art" its all very pink and sparkly. Views are amazing, but BEWARE, stay somewhere else!
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- Also Known As:
- Camelot Castle Tintagel
- Hotel Camelot Castle
- Camelot Castle Hotel Tintagel, Cornwall, UK