Our visit started off well; we were welcomed into the restaurant and shown to a table. Three of our party ordered megrim sole, which was one of the specials; unfortunately this was sold out, so we were offered silver mullet as a replacement. The table next door had had megrim, and it was a large fish served with a big bowl of potatoes. When our meal arrived, it was a tiny piece do fish on top of about 5 tiny pieces of new potato. We called the manager over to explain the problem, which was when things began to go wrong. He did bring extra vegetables and potatoes, but was very defensive, and did not listen to our complaint. His attitude was very rude, and we felt quite uncomfortable. The other meal was excellent, and the mullet was beautifully cooked, it was just that the fish portions were very small. The manager made a big fuss and insisted we speak to the chef, although we said that was not necessary. The chef dealt with the problem much more sensibly, and did not charge for the fish. We were leaving feeling appeased, but the manager had to have the final word, suggesting we were not good enough for his restaurant, although he knew nothing about us. It was such a shame, as the food was good, and a minor problem became a big confrontation totally unnecessarily. Do not be put off visiting The Watch House because of this review, you could probably have a great meal, especially if you get served by someone with more customer service skills.
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