We booked the hotel independently for 3 nights - the first night in a standard room because no superior rooms were available, and the other 2 nights in a superior room overlooking the harbour where the view was very pleasant. Didn't sleep well in the cramped standard room because there was an air con unit or similar below our room which kept us awake most of the night. The superior room at the front was OK, nothing special and definitely nothing 'superior' about it except for the view. The bathroom including the towels needed updating, and didn't expect plaster to be falling off the walls in several places in the newly refurbished bedroom. Our 'superior' room wasn't cleaned on the second day and too late to do anything about it when we arrived back at the hotel.
The food was both deplorable and on the whole unpalatable. Little choice for breakfast with very, very small portions. We had breakfast the first morning, ate out the second and just had a drink the third morning. On arrival the first night just after 8pm after a 250+ miles drive to get there we were told the kitchen was closed. Very reluctantly they gave us fish & chips which, with hindsight, we would have been better going to the local chippy. Left most of the meal, paid extra the second night for the A La Carte and left most of that too since it was tasteless, poorly cooked and didn't always represent what was advertised on the menu - what appeared to be frozen vegetables too were tasteless. So disheartened we didn't bother with a dessert. We ate out the third night even though we had paid for the evening meal. Maybe good value for Shearings coach travellers on a package holiday, but definitely not good value for money for independent travellers. I complained to Bay Hotels directly after our stay in September and it took them 6 weeks to reply with a very general letter only acknowledging my observations with no mention of improvements. We will not be staying here again, and certainly would not recommend.
- Official Description (provided by the hotel):
- Where the Rivers’ Fal and Percuil meet to join the open sea, St Mawes boasts the perfect picture postcard retreat and at the heart of the village, right on the quay you will find The Ship and Castle Hotel. Once The Ship and Castle Inn, and a warren of small fishermen’s cottages (remnants of which can still be seen at the rear of the existing building) The Ship and Castle is now a 55 bedroom hotel with all the charm and character one would expect for its location. Our bar and lounges offer the perfect location for a peaceful day in St Mawes watching the world go by, or enjoying a traditional Cornish Cream Tea. We have a selection of sea view rooms which understandably are in high demand and are well recommended to make your stay that little bit more special. ... more less
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- Also Known As:
- The Ship And Castle Hotel St Mawes, Cornwall