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“Lovely stay so close to the beach & town!” 5 of 5 stars
Review of Tregenna Castle Resort

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Tregenna Castle Resort
3.0 of 5 Hotel   |   Treloyan Avenue, St Ives TR26 2DE, England   |  
Hotel amenities
Ranked #11 of 25 Hotels in St Ives
Salisbury, England, United Kingdom
1 review
“Lovely stay so close to the beach & town!”
5 of 5 stars Reviewed February 12, 2013

My partner and i saw this castle as a deal and decided it would be perfect for our valentines treat...
We booked quite late so we were only able to get a twin bedroom though this was no problem and we squeezed into one bed fine... more romantic if anything!
The hotel itself is lovely, the staff were all very friendly and happy to help, always said hello when we saw them.
Breakfast was a buffet choice of different cooked breakfast items and things like croissants and fruits, they were all replaced often and fresh toast brought to the table, this was all lovely however my only complaint was that there were no vegetarian alternatives to the sausages and bacon... though i filled my plate with plenty of mushrooms, beans and different types of egg! We were very full so that was great and meant we didn't have to eat until dinner!
We walked into Saint Ives (only a short walk, maybe 10 minutes if you took a slow stroll) and ate our dinner here, it was a lovely little town and there were some lovely views!
The only other thing we thought was that as it is an old building sound travels quite a bit and you could hear people walking about etc, though that didn't really bother us as it wasn't unbearable, just something we noticed at times where we were very quiet such as in the mornings.
All in all it was well worth the money we paid, and would definitely recommend this stay to anyone that wants a slightly different stay in Saint Ives!

Room Tip: Book early to get the room you want.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12-Management, General Manager at Tregenna Castle Resort, responded to this review, February 15, 2013
We are very pleased to hear that you enjoyed your visit, thank you for taking the time to tell us. We're especially happy to hear that our staff were welcoming. We look forward to seeing you both again soon.
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1,769 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (613)
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English first
Somerset
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 11, 2013

What a lovely relaxing hotel. We went with 4 friends and had a wonderful time.
The Castle has great views overlooking St Ives and the sea, so definitely ask for a sea view room.
A great breakfast sees you ready for the day ahead.
This is also a great base to explore Cornwall from.

Room Tip: A sea view room is worth the additional cost.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, February 12, 2013
Thank you very much for your succinct yet informative review. Thank you also, for your compliments and for rating us with five stars.
We sincerely hope that you will choose us for your touring base again.
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Bath, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 11, 2013

stayed in march in a cottage absolutely lovely very clean and had all we needed, also stayed in a appartment in 2011 for christmas once again fantastic very clean lovely view all we needed in kitchen and location was lovely, stayed a few times in hotel once again lovely, but stayed on a groupon deal and our room was to die for opened door when we arrived to be hit by the best view ever looking striaght into St Ives bay all the lights lit all the harbour up absolutely fantastic, plus the staff cant do enough for you, the breakfast lovely and staff very pleasant, the facilitys are also very good keep it up tregenna will be back, thanks once again for a wonderful weekend

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, February 12, 2013
Thank you for taking the time to write a review and thank you for rating us with five stars.
We genuinely appreciate your loyalty and are grateful for your compliments.
We truly look forward to welcoming you back for your next visit.
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North Warwickshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 10, 2013

We returned today from a 3 night stay in a 2 bedroom self catering apartment & myself, husband & 2 daughters of 4 & 5 had a fantastic stay. Our apartment was clean, spacious & extremely comfortable. We had a full cooked breakfast each morning which was very tasty & there was plenty of choice. We had an evening meal within the restaurant, again the food was beautiful & the staff extremely helpful, nothing was too much trouble.

The views from the hotel are totally amazing, I have never visited anywhere in England with views like at Tregenna Castle!

This was our first stay at Tregenna Castle & we will definitely visit there again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, February 11, 2013
It was wonderful to read your complimentary and flattering review. We are thrilled that you and your family had a great time and enjoyed all aspects of your stay.
Thank you very much for the review and for the five star rating.
We eagerly await your next visit. See you soon.
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Exeter, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2013

Spent a wonderful weekend with friends in one of the Lodges for a sunny, yes Sunny, January weekend. The Lodges are wonderful, with every thing you could need, although self catering it is well worth eating in the hotel when you fancy a break from cooking. The restaurant has delicious food with very friendly, attentive staff. For things to do we would recommend the treasure trails you can download off the internet or get at the tourist information. We did two one involved catching the train to Lelant Saltings and walking back along the beautiful coastal path to St Ives. The second was around the town of St Ives. Highly recommended way to spend a weekend!

Room Tip: The lodges are fantastic, warm and cozy.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, February 11, 2013
We are very pleased that your trip coincided with our one sunny weekend! It makes a huge difference, to St.Ives, when the sun is shining.
We are very happy that you enjoyed your time in our Lodge and that dining in our restaurant met with your approval.
Thank you for your compliments and for your recommendation. I hope that we will see you again soon.
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Birmingham, United Kingdom
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 9, 2013

After a lovely stay here in Nov 2012 we booked another stay in Jan 2013. Again it was with a Groupon voucher and again we paid an additional £20 per night for a sea view room upgrade. It's time our room was on the ground floor, we still had a sea view but obviously not quite as good as being on a higher floor. Again the room had been refurbished. Having learnt from our previous visit, we always turned the heating either off or down when we went out in the day otherwise the room got far too hot to sleep. There was a wedding on the Saturday so obviously the hotel was very bust however we didn't notice any additional noise from our room at night. There were numerous children running riot at about midnight in the corridor by our room but that was the fault of their parents rather than the hotel. Breakfasts were busy but again the wait was nominal. Again the grounds were kept amazing. St Ives is easily accessible on foot but it is hilly. We didn't use the pool so can't comment on it. Again another lovely staff and we will soon be back

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, February 23, 2013
We are extremely pleased that your first visit was such that it prompted a second.
Thank you for taking the time to post a review and for your compliments.
I sincerely hope that we will get to see you again.
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Wales
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 9, 2013

Just spent two nights in non sea view - West Wing on a £99 Woucher deal and very good value it was too!
It is 40yrs since we spent our holidays in nearby Hayle and made frequent visits to St. Ives.so this was a Memory Lane visit for my birthday on 8thFeb.
Arrvd. 7th to a very warm welcome and speady check into room 143 very comfortable , large bed, two bucket type chairs and large settee, plus office type chair at desk.
Bathroom with shower over bath, clean and good quality towels.
As you might expect with an old property the wind noise from the ill fitting windows was a bit of a problem, although upvc frames the handles had been removed.
Our first evening was perfect, great meal in the Brasserie, with every attention given to us, the food was very good .
Unfortunately the second night which was "my birthday meal " our experience was very different as the Hotel was full with some sort of convention .The meal was in a large room with the seating very close together and a starter on The Table Dote menu ran out 45 mins after the menu started,so was forced to have what I had eaten the previous night.which was the same flavour soup and served with white sliced bread, I asked if they had any alternative bread or rolls and was told "no".I am not complaining about the staff in any way as they all were very good..
Breakfast next morning was even worse, so cramped and noisy, with a makeshift hot food area with the bacon , sausage etc. in white bowls the latter obviously had been cooked and left on trays where fat had solidified thick white on them and not piping hot when put in the bowls this fat was in thick ridges on the sausage -yuck!
The pool, steam room ,Sauna etc. were very nice and relaxing after walking all day long!
The grounds and woodland is an absolute credit to the gardeners , so looked after and a joy to walk around. The walk through the woods into St. Ives with the snowdrops and primroses was a delight for me.
It might seem that I have moaned a bit but I think the food issues were entirely down to the volume of people.
I really hope to return again to Tregenna as I enjoyed the location and views and we did not need to get in the car until our departure!

Room Tip: West wing, Sea view, High floor.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review, February 11, 2013
All of here wish you a belated happy birthday and hope that you had a great day.
Thank you for your extensive and detailed review and for your compliments.
I am very sorry that your second night's experience was a little disappointing. Unfortunately, many guests opted for the same meal from the menu.
With regard to bacon and sausage issue; we served 203 breakfasts, on the morning in question. The sausages and bacon were not pre-cooked and left to sit, they did not last long enough!
We sincerely hope that we will see you again sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tregenna Castle Resort

Address: Treloyan Avenue, St Ives TR26 2DE, England
Location: United Kingdom > England > Cornwall > St Ives
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in St Ives
#7 Family Hotel in St Ives
#10 Romantic Hotel in St Ives
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tregenna Castle Resort 3*
Number of rooms: 80
Official Description (provided by the hotel):
Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more   less 
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Also Known As:
Tregenna Castle Resort St Ives, Cornwall

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