My husband booked this hotel for a romantic night away. The hotel is situated in a beautiful location with fantastic sea views! The small lounge was cosy with an open fire and comfortable sofas, the conservatory had amazing views and the bedroom was a reasonable size.
I was impressed with the presentation of the hotel - However, the service was appauling!
Breakfast is served until 10am during the week. My husband and I went to the dining room at 9am and were stood waiting to be seated for 5 minutes. When we were showed to a table there were no cups and saucers for coffee/tea and no menu was proivided for the cooked breakfast. When we eventually ordered our food and drink the tea pot was almost dropped onto the table by the waitress, spilling the tea over the table!
Two further couples came into the dining room at 9.30am. One of the waitresses walked past our table when she said: "Not more late comers!"
The waitress approached the couple and asked them to come to breakfast earlier and they needed more time to prepare the cooked breakfast. I was so shocked at this becasue breakfast does not finish until 10am!
If you want a drink from the bar you will be waiting a LONG time. There was never any staff running the bar and when you rang the bell for assistance they took a long time to serve.
The food isn't brilliant. There was one vegetarian choice and that was bland and dull. However, the sweet was lovely. I recommend the chocolate orange mousse.
The hotel is great for getting away and if your over 50yrs old....
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- Also Known As:
- Hotel Carbis Bay
- Carbis Bay Hotel St Ives
- Carbis Bay St Ives
- Carbis Bay Hotel & Spa St Ives, Cornwall