We look forward to eating here every time we come to St Ives; always pleasant, clean and tasty food.
The food is normally served very quickly and is very tasty and good value.
Our latest visit today (12 Aug), was a little disappointing however. The service was so poor. We walked through the door, all three waitresses looked at us as if we were the biggest inconvenience to them...no greeting and no offer of a table (most were empty). I set the ball rolling and asked if they had a table for 5? The aloof waitress responded with "Yep, you can sit there, if you want". After settling ourselves in, the same waitress all but threw menus on the tables, then walked off again. I had to stop her as she walked back to the bar from another table if we could order some drinks. Again she responded curtly with "let me do this first" (she was walking back with two glasses to the bar).
We got our drinks quickly after that, ordered food and it arrived with its normal speed and excellent quality. We all enjoyed it greatly.
What a shame, as I normally love this place. But it was clear that the owner or a more senior member of staff was not present this lunchtime. I normally can't fault it to be honest.
Yes, I will eat here again in hope of the previous combination of charming service and great quality food - but if the service is a repeat of today then I'd have to call it a day.
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