We had visited here a year ago, but this time round, it was very disappointing, didnt think I could go wrong with fish and chips. But the fish was laying in grease and the chips were soggy, wont go back, there are better places to eat i.e. Nevilles, The Kitchen and Blue Peter.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 22, 2012
Thank you for your review. I am sorry that we didnt come up to your expectations on this occasion.
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If you had make your disappointment clear to us at the time we could have dealt with the matter for you. Although I doubt your fish was laying in oil, it is cooked in a fryer so some oil can remain on plates after it is served even if we do our best to drain the fish first. You and the reader will notice that we often get praised for our fish and chips so again I apologise for not meeting your expectations. You mention that you ate with us last year and it would seem that you were obviously happy on that occasion. I wonder if you could let me know where I might find your review for that meal with us ... ?
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.