We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“FINE DINING FINE EVERYTHING” 5 of 5 stars
Review of Hotel Penzance

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hotel Penzance to your Saves list
Hotel Penzance
4.0 of 5 Hotel   |   Britons Hill, Penzance TR18 3AE, England   |  
Hotel amenities
Ranked #1 of 4 Hotels in Penzance
Certificate of Excellence 2014
London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“FINE DINING FINE EVERYTHING”
5 of 5 stars Reviewed March 27, 2014

After being let down by a hotel at ST Ives we found our selves at 16.00 looking for a hotel with facilities for disabled (ground floor or lifts) Ended up in Penzance at 18.00 with no luck . the Hotel Penzance was recommended, it was superb, A wonderful room with all the Extras, the latest coffee making machine, thick dressing gowns n & for me a walk in shower, free WI Fi the lot, The restaurant was fine dining 2 amusee bouches served ,the food was of a very high standard l even had l course changed,the waitress was attentive checking all along every thing was okay, there was lounges everywhere & a bar, breakfast had plenty of choices, it was quite expensive by our usual standard but was worth every pound. all though after 3 days l was looking for plainer food. Highly recommended will be back

Room Tip: Hotel on a step hill , Good Sea views
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, April 7, 2014
Good evening and thank you for your review. We are pleased we were able to accommodate your needs and that everything was to your liking. Look out for our new season menus coming very soon. I'm writing this whilst looking out onto a lovely calm sunny evening here in Penzance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

456 reviews from our community

Traveler rating
    302
    106
    26
    16
    6
See reviews for
45
269
54
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Hertfordshire
Top Contributor
84 reviews 84 reviews
30 hotel reviews
Reviews in 48 cities Reviews in 48 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 23, 2014

We have returned today from another brilliant stay at Hotel Penzance. This time we were in a Superior Room at the side of the hotel. The bedroom was more than adequate with lovely views out of the side window of Penzance & St Michaels Mount. The nespresso machine was a lovely edition since our last visit in 2013. I cannot fault the cleanliness of the room or any other part of the hotel. Totally spotless!!!! A special thanks also to Natalie the waitress who looked after us so well & was such a cheerful character. We also thoroughly enjoyed our tea & cakes in the afternoon. If possible we will return again in 2015!!!!!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, April 7, 2014
Good evening from a sunny Hotel Penzance, and thank you for your review. We're glad you enjoyed your stay with us once again and look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 19, 2014

I was booked into here for a one night stay. Warm welcome. Absolutely immaculate decor and spotless. Bed was superb with fresh white linen. Room was big with plenty of storage, tea/ coffee and water. Bathroom was spotless with excellent shower and decent shower gel/ shampoo.
Evening meal in the restaurant was superb as was breakfast with service to match.
Really struggling to find any negatives but if I had too it would be that my room didn't have a great view (car park) but most of the others look over the bay.
Will definitely use again when in the area

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, March 20, 2014
Good evening and thank you for your positive review of your stay with us. Glad you enjoyed it and hope to see you when next coming to Penzance. A quick telephone call to our helpful reception team will ensure you are given our best rates for a sea view room.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 11, 2014

We stayed here recently and again last year. Very nice rooms, friendly staff and excellent food at the restaurant. Unfortunately we were too late for the complimentary tea and cakes this time, so must plan better next time! The pool is handy if the weather is nice too.

Room Tip: Rooms 1 and 2 are right next to the restaurant and ideal if you can't manage the stairs!
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, March 14, 2014
Hi and glad you enjoyed your stay with us. Gentle reminder for future reference, our complimentary afternoon tea for guests is served between 3pm and 5.30pm every day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2014

Last weekend we stayed at the Hotel Penzance. The welcome was warm, the room was spotless and full of character, there was even a teddy bear on the bed. The view was of Mount's Bay. The staff were polite and faultlessly helpful. The food was good. Our overall impression? Stay there if you are going to Penzance. You will not regret it.

Room Tip: Ask for the view over Mount's Bay, an iconic Cornish scene.
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, March 8, 2014
Thank you for your review - and the view over the bay is a stunning one today. Its like summer here in Penzance - the sun in shining - the temperature is in double figures - and its calm. Perfect for sitting on the terrace at our Bay restaurant enjoying good company with a cocktail or even a coffee. Can't think of anything I'd rather do today.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, South Wales
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 1, 2014

We were given a voucher for afternoon tea as a gift and we decided to use it at the Hotel Penzance whilst staying in Cornwall. What a welcoming and delightful hotel. We thoroughly enjoyed the high quality sandwiches, pastries and scones, sitting in the restaurant overlooking Mounts Bay and Penzance Harbour. The staff were more than helpful and very friendly. we would definitely recommend the hotel if you want to treat yourself to afternoon and we may well be going back.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, March 5, 2014
Hi, glad you enjoyed your afternoon tea and for your review of the Bay Restaurant - within the Hotel Penzance. We look forward to you coming and indulging again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
5 of 5 stars Reviewed February 19, 2014

Its a boutique hotel situation close to the harbor with excellent views. The food was outstanding, we had gone there for our anniversary, the staff were extremely friendly and accommodating, having flowers and niceties arranged to give my wife a very pleasant surprise. Its very close to the tourist spots like lands end and not very expensive either! Really enjoyed our stay there and would definitely recommend it. Made our 5 hours hike well work it! You definitely won't regret your stay here... Thanks Debbie!

Room Tip: Superior room with sea views!
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review, February 20, 2014
Thank you for your review and glad we made your stay special. We do actually like going 'the extra mile' to ensure you have an enjoyable stay especially after a hike along our lovely coastline here in West Penwith. Come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Penzance? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Penzance

Address: Britons Hill, Penzance TR18 3AE, England
Location: United Kingdom > England > Cornwall > Penzance
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Penzance
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Penzance 4*
Number of rooms: 25
Official Description (provided by the hotel):
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Hotel.de and TripOnline SA so you can book your Hotel Penzance reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Penzance Cornwall

Owners: What's your side of the story?

If you own or manage Hotel Penzance, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.