I have just stayed at the Beachfield Hotel in penzance with my wife. It is the worst place I have ever stayed and does not deserve the "3 star" rating given to it. I will list all the catalogue of problems encountered which has spoilt our holiday. Firstly I was not given a wake up call on the first morning as requested. They said there was a fault with the phone and when I asked for it to be repaired it took two days for it to be be repaired. There were other faults discovered in my "premier" room such as lights not working and very dirty cultery and cups. I had asked for repairs to be made but this was not done. But most seriously the lack of hygene in the food: When we had breakfast the fruit bowl seemed not to have been changed for ages which as a result had mouldy fruits in it. This was still there days after and we pointed this out to the staff as it posed a serious health and hygene risk (We have photos here to show evidence). Also, when we ordered snacks in the evening we were given expired and out of date food. This was disturbing in that all the snacks they said came from the same source which was out do date. We paid a lot of money for our "room" and felt we were conned and cheated and we could have left the hotel with serious health issues. By the way, we had previously checked into their "service lodges'' given the rates were reasonable. However, we had to immediately leave and be "upgraded" to their "premier" room as the lodges were absolutely disgusting and filthy and very unclean that is not fit for human habitation let alone animals. In cornwall during the summer, there are businesses which want to take advantage of holidaymakers and give the UK the bad rap it gets for being expensive and a rip off compared to the rest of europe. At the end of our stay we asked for the manager but the staff were not responsive and said they were not there to answer our grivances.
- Official Description (provided by the hotel):
- Located on the sea front in Penzance, Cornwall, the Beachfield Hotel offers breathtaking panoramic views of Mount's Bay, from The Lizard to Newlyn Harbour with St Michael's Mount glitteringly prominent at centre stage. A Victorian building dating from the 1860s and standing on grounds that were once fields and dunes where fishermen dried their nets, our hotel has long been a favourite for those who know Penzance well. Much of the interior has recently been modernised and refurbished to a high standard. ... more less
- Reservation Options:
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- Also Known As:
- Beachfield Hotel Penzance, Cornwall