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“Excellent stay with good friends.” 4 of 5 stars
Review of Parkdean - White Acres Holiday Park

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Parkdean - White Acres Holiday Park
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4.0 of 5 Cabin/Campground   |   White Cross, Near Newquay | Cornwal, Newquay TR8 4LW , England   |  
Hotel amenities
Ranked #39 of 71 Specialty Lodging in Newquay
Swindon
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Excellent stay with good friends.”
4 of 5 stars Reviewed January 7, 2013 via mobile

After reading reviews for this park was a little worried on what to expect.
Arrived at the park and checked in were given the keys to our lodge and off we went to find it, found in a couple of mins.
Opened the door to find the heating on nice and warm and a bottle of champagne on the table as a welcome present nice touch.
Lodge was a 4 bedroom lodge and plenty big enough for the 8 of us (4 adults & 4 kids) with enough kitchen equipment to cook meals as well.
Entertainment for the kids was good and they really enjoyed themselves and the entertainment team could not do enough for them.
Not sure what all the negative reports were about as we had a really enjoyable stay along with our friends.
Will probably be going back in the summer.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
North Somerset
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 6, 2012

~Had a lovely week at White Acres 13th Oct to 20th Oct. Stayed in 2 bed contemporary lodge on "foxglove meadow" beautifull setting, peaceful and relaxing. Accomodation first class and comfortable. Whilst we were extremely lucky with the daytime weather which enabled us to get a few days fishing in, had it been any different we would have still enjoyed our stay. Found staff (reception/bar/shop/tackle shop) freindly and helpfull when needed. We shall return and would reccommend to others

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 5, 2012

Stayed here 27/10/12-3/11/12 Our party had 3 caravans. One was Penhallow, with our dog,Teal and the other was Kenwyn.
Penhallow was not worth the money, no decking,no carpet in living area, just wripped lino, fire in living area didn't work properly,had to get maintenance out twice to it. There was a hole under one of the beds you could see the ground, not very impressive! And the bedding was left in a bag outside the caravan for you to make up your own beds for penhallow and kenwyn, teal beds were already made,not very impressed i must say!
Kenwyn on the other hand was very spacious with spectacular views with decking. Although the carpet was very dirty and considering this caravan was new in 2011, was quite surprised, although it was a really nice caravan with all mod cons.Shower room was nice and big too. Teal was ok, but preferred Kenwyn, teal had washer/dryer but small seating/living area, space was limited for family of 6 but again,was very nice caravan with decking, so would be even nicer in summer.
Club was of good value entertainment, entertainment on every night.Swimming pool was adequate although didn't actually use it. Gym was also adequate, my husband and son used this on a couple of occasions. Shop was very well stocked considering it was the end of the season and the chip shop on site was really good. There was an arcade which kept the kids entertained and also games area such as pool, darts (take your own darts,dont seem to be provided!),air hockey and ten pin bowling. Costa coffee lounge area was lovely for a chat and a coffee or a beer, but really relaxing atmosphere. Several fishing lakes, although we only found one!! There is a Morrisons supermarket near by which we used daily! We could not fault the site itself and will deffinitely return, but be careful when booking budget caravans, you don't get what you pay for, well, we didn't, we got worse than what we bargained for. Great surrounding area and great location to get to all local areas. All in all we had a really good week despite the hiccups,we have stayed at Hendra before but have to say this is the better site

Room Tip: The Kenwyn is a good sized caravan. The Teal has a washer/dryer but seating area is not very big
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 29, 2012

I was staying (for the 1st time) with some family who come here every year for the fishing. I used it as a base to go do my own thing and found it worked really well as there's loads to do - you do need a car, though, as White Acres is pretty rural.

We ate at the onsite restaurant a few times and found the service to be wonderful. The staff were always so cheerful and willing to help without making us wait for anything. One of the things I always notice is whether a place is clean, which both the restaurant and the bar were. There's also free internet access, which you can use anywhere in the building as long as you bring your own laptop/whatever device you have, and there were a few people (me included) in the bar one afternoon chilling out, chatting, drinking coffee/wine/beer and surfing the net. It was a lovely, contented atmosphere.

We stayed in one of the lodges and, again, it was nice and clean and in good repair. The boiler stopped working one day but someone came to fix it within about 1/2 hour of it being reported. The kitchen is completely kitted out with everything you'd have at home (microwave, freezer etc) so there's no hassle about keeping/preparing food. There's a supermarket about a 10 minute drive away so that's really convenient too. I gather that the park has improvements and developments made to it each year and it shows in how well it's all kept.

Just something to be aware of - don't leave bait on the decking that the seagulls (possibly pterodactyls?? They're huge!) might be interested in because you'll come back and find it all gone. They don't just take though, they also left an equal amount on the decking in, shall we say, 'processed' feed.

I can see why people go back year after year.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantham, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 15, 2012

Having been to White Acres previously i thought i knew what to expect although having returned i found i was wrong. The caravan we stayed in was nothing short of atrocious, the bedding had disgusting huge stains on them, the cleanliness wasn't present, there was mould and damp all over the curtains, the bedroom walls, the kitchen and the bathroom. The pilot light failed three times during our 4 night visit, and it took maintenance a considerable amount of time to respond to our notification. Freezing water in a freezing caravan not good! As for the fishing this is great, and the location is also very good.. the evening entertainment is cheesy but satisfied some of the guests whilst we were there. This place has gone downhill badly since Parkdean took over,

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london camden town
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2012

stayed in one of the lodges on jennys lake for one week it was lovely couldnt ask for better, some super fishing to be ad took my daughter fishing shes not been before and now hooked, staff great there good entertainment and bar would go back loved it

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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stourbridge
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 6, 2012

This was our 3rd time to white acres,we booked one of the pet friendly lodges this time for 10 nts and we were very happy with the accommodation,it had two bedrooms very spacious living area and felt very cosy with the central heating. Our dog loved the decking area he could be nosey and watch the world go bye. The weather was mixed during our stay and did effect the fishing on some of the days. We used the restaurant and bar on a few occasions we found the food good and reasonable priced. I also used the gym while husband went fishing ,it's free has treadmills bikes free weights and machines its a bit dated but workable.There is also a swimming pool but didn't use this. The park has a shop and fish and chip shop which opening times vary . This park is a good location to a number of dog friendly beaches and padstow is only 12 miles away.We now go to this park every year and booked for next year before we left.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkdean - White Acres Holiday Park

Address: White Cross, Near Newquay | Cornwal, Newquay TR8 4LW , England
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #39 of 71 Specialty Lodging in Newquay
Hotel Class:4 star — Parkdean - White Acres Holiday Park 4*
Number of rooms: 166
Official Description (provided by the hotel):
Stunning scenery, tranquil lakes and acres of family fun!There's no better place to escape for a family holiday or short break than wonderful White Acres. Set in glorious rolling countryside, with 13 peaceful lakes, it's perfect for quiet picnics, feeding the ducks and enjoying a spot of fishing. But that's only the start! This amazing park also boasts a heated indoor pool, and adventure play galleon, active kids' clubs and some tasty places to eat. And all just 5 short miles from the lively resort of Newquay with its world-class urfing beaches and awesome attractions. * Set in 184 acres of glorious rolling countryside * 13 tranquil coarse fishing lakes * Close to Newquay's beaches and attractions * Lively family entertainment every night * Spacious lakeside lodges ... more   less 
Also Known As:
White Acres Holiday Park Hotel Newquay
Parkdean - White Acres Holiday Park Newquay, Cornwall

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