My husband and I came here for our honeymoon years ago and have returned year on year only this year we were left a little disappointed as we booked a couples spa treatment under the impression we would be in the same room but we were not which upset my husband, they tried charging more than the deal stated and the champagne that was also included was forgotten and we didn't get that until we later returned to our room, it kind of spoilt it for us as this was booked as a romantic anniversary treat and my husband took some convincing to have it in the first place, the room was lovely and clean as always but we did have 2 single beds pushed together rather than a double as requested (hate that) and the next morning the shower and hot taps ran cold so we couldn't shower before our long trip home, this happened the previous year too! I have to say though the staff here are phenomenal they are all so friendly and helpful it's the reason we keep coming back and we will continue to do so as apart from this years hiccup, overall it's great! :)
- Official Description (provided by the hotel):
- Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more less
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- Also Known As:
- Bay Hotel Newquay
- Fistral Beach Hotel And Spa Newquay, Cornwall