When we first arrived we walked straight past The Green House as there was no sign letting us no we were there, Mark carried our cases off to our room collected our deposits and remaining payments then left, we then didnt see him for 2 or 3 days, a few days later while we were having our 'CONTINENTAL BREAKFAST' ,which can i say is a few boxes of cereal and bread laid on the pool table, the toaster burnt my toast and the smoke alarm went off. No body who owns or works in the green house came to check we werent being burnt to death in a blaze they simply left us. The language used by the staff was bad and they were never even there to check up on us. Upon leaving we asked for our deposits back and they said they send them by post, 1 week later no deposits a party member rings up and we are told 'none of your party are ever welcome again, we have not recieved any cash deposits' this means none of us are having our cheques sent back and the person who paid by cash is not recieving it back. The place is awful. DONT GO.
- Also Known As:
- The Green House Surf Lodge Newquay, Cornwall
- Official Description (provided by the hotel):
- Catering for groups as large as 22 people, our bunk style accommodation is newly redecorated. All our rooms boast semi en-suite facilities offering your own shower and sink – a bathroom privacy most other Surf Lodges do not offer. The Green House has a large communal lounge and a south facing garden with a large patio and BBQ area where you can relax and catch some glorious Cornish rays. Alternatively, if you prefer a cold beer in town, a lazy day on the beach or an action packed surf lesson to wash away the cobwebs then it’s all available right on your doorstep with the nearest watering hole 150 meters away. Berties Nightclub and town are an easy 500 meters away and our nearest beach a mere 600 meters away. And with 24hr access you are free to come and go as you please and everybody’s welcome Facilities include Free WIFI, Free Parking, Large Communal Lounge, South Facing Garden and Patio Area, Surf Equipment Hire, Pool table, BBQ Area and Tea and Coffee making facilities. WE WERE VOTED THE MOST SURFER FRIENDLY ACCOMMODATION IN THE SUNDAY OBSERVER TRAVEL SUPPLEMENT!! ... more less