The food might be good but I don’t know, as I found it one of the most unwelcoming pubs I’ve been to, so we didn’t stay to find out. Therefore this review and rating is as a pub and takes no account of the food or food service.
As I approached the bar the lady behind the bar looked and acted the most uninterested person I’ve seen behind the bar, with no smile, no words of welcome (or any words for that matter) and simply looked at me stony-faced while waiting for my order. I assume this was the landlady or manageress as she was the only one in a dress while the other staff were younger and all wore white shirts (and at least looked happy). Throughout most of the transaction of ordering and serving the drinks she avoided eye contact and gave the appearance of being totally bored (although it was only about 7pm). Not a flicker of a smile. I even commented along the lines of ‘you don’t look very happy’, and she just muttered ‘don’t I?’ and looked away without any change of her stony expression. As she took the money and handed me the change she looked across the bar, again avoiding eye contact.
Her demeanour was totally unsuited to anyone who deals with customers. In fact, she gave appearance that customers were an irritating and unwanted nuisance. I watched her while we were drinking and every customer to the bar was treated to her unsmiling and unwelcoming manner. It’s a shame really, as the other younger staff all appeared cheerful and pleasant, and food looked OK but I am afraid that after such an unwelcoming attitude I was not going to give the place any more of our custom so we moved on elsewhere.
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