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The Sutherland Hotel: Traveler Reviews

TripAdvisor Traveler Reviews

Reviews of The Sutherland Hotel

( 10-14 of 36 )
“more trouble than it's worth”

The Sutherland Hotel

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1 of 5 stars
Bristol, England
Sep 16, 2007

Well, where to start.

The hotel may look OK from the outside but that is one thing that can't be said about the inside. The "hotel" boasts inadequate facilities from no working lights in the shower or toilet too no locks on the window - which we happened to get burgled through.

Perhaps we were just unlucky however we weren't the only room to be burgled - in fact there was no fewer than 3 other cases on the same night which makes you wonder - did they really come through the window or is it someone with a key?

I will not be staying in this "hotel" again and neither would I recommend anyone else to either.

Be warned!

  • This TripAdvisor Member:
    • Liked — The only good thing about this place is it's central location
    • Disliked — read review!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DazzerJ's Summary
Date of Stay: September 2007
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: September 16, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Management Response
donkeyManchester, owner
(Management representative)
Sep 24, 2007
I very much resent the implication that the thefts from the rooms were done with a key. We were not the only establishment to be burgled, there was actually an old lady in one of the rooms attacked in the next door hotel. The police have copies of the CCTV footage showing the corridors at the times in question and these show the only people entering the affected rooms were the people who paid to be in them. As for lights, if they had mentioned this to the staff bulbs would have been replaced. Maybe they didn't find the switch as the bathroom was a public one.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“a great place 2 stay”

The Sutherland Hotel

Aug 3, 2007

This is a great hotel to stay i've been there many times and its always been a great weekend i would highly recommend it to any one who wants a good time. The hotel is nice and has good facilities and the staff are all very helpfull and friendly. I like it that much i will be goin back to stay very soon.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lovenewquay's Summary
Date of Stay: July 2007
Traveled with: Friends
Visit was for: Other
Age group: 18-24
Member since: August 03, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Other
Was this review helpful? Yes No
“Great stag do”

The Sutherland Hotel

Aug 1, 2007

Stayed earlier in the year with my partner and loved it so I went back for my stag do. What a great three days. If you want a good time stay here.

  • This TripAdvisor Member:
    • Liked — All of it
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donkeyManchester's Summary
Date of Stay: July 2007
Traveled with: Large group or tour
Visit was for: Other
Age group: 25-34
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Other
Was this review helpful? Yes No
“loved it”

The Sutherland Hotel

Jul 27, 2007
1/1 found this review helpful

had a great time staying at the sutherland hotel. we come most years and never get tired of it. newquay is a loverly place with great beaches and good views. the family run sutherland offers fantastic value, friendly staff , good food. the top of the town pub at the hotel has a great atmoshere with locals and holiday makers. We went to karreokie night wich was great fun.
i recomend it to enyone.

we will be back agen next year.

  • This TripAdvisor Member:
    • Liked — good location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maxpower88's Summary
Date of Stay: July 2007
Traveled with: Family (extended)
Visit was for: Other
Age group: 25-34
Member since: July 27, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Sporting event, Other
Was this review helpful? Yes No
“Noise!!!!!!!!”

The Sutherland Hotel

Jul 23, 2007

Terrible.. no meet and greet just given a key, had to go to the pub downstairs shown our room, we did have nice vews and it was bigger than other rooms but it was dirty, bathroom was horrid and it was really noisey. We paid £30 each for each night and I think they do pretty well out of it considering they cram as many of you in the room as possible. It was all roudy men who stayed, banging at the doors all hours and with teh poib open downstairs until 6am not agood combination for sleep even though we stayed out late.

Some of our friends couldnt even shower for the whole two days because there was no hot water.... dirty!!!!

Dont stay, camp instead if you want to save ££££

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ktnanci's Summary
Date of Stay: July 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: July 10, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No

Reviews of The Sutherland Hotel

( 10-14 of 36 )
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Location: Newquay, Cornwall
$39*
*Average price
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The Sutherland Hotel Address

29 Mount Wise, Newquay, England