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“Amazing stay” 5 of 5 stars
Review of The Headland Hotel - Newquay

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The Headland Hotel - Newquay
4.0 of 5 Hotel   |   Fistral Beach, Newquay TR7 1EW, England   |  
Hotel amenities
Ranked #5 of 50 Hotels in Newquay
chepstow
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Amazing stay”
5 of 5 stars Reviewed May 14, 2014

Beautiful hotel with a lot of original features inside however modern enough to be comfortable and clean. lovely room with an amazing view of the beach. food was fabulous and staff were helpful and attentive. we ate from the restaurant the first evening as it was part of the deal we had paid for from secret escapes. there was a limited choice but i would say ample amount of meals. also you could upgrade from the a la carte menu for a small fee. Well worth eating here the food was cooked beautifully. staff were extremely curteous and professional. the new spa facilities were great so relaxing. treatments were quite pricey and we couldnt quite stretch to having one but i think if you get a package deal it would be worth having a treatment here if it was in with the price. i would highly recommend this hotel for couples, possibly children. i have been to newquay many times and always stayed on campsites or B&B's , but this felt like a completely different holiday experience through going here.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seb_Neyron, Assistant Manager at The Headland Hotel - Newquay, responded to this review, May 20, 2014
Thank you for your 5* review! I am delighted that you both enjoyed your stay here at The Headland. Your comments are a source of inspiration for our staff and our standards of hospitality. I look forward to welcoming you back again soon.
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1,620 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (454)
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English first
Dartmoor, Devon
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2014

Stayed for one night and had a great room an upgrade admittedly. Decor was lovely and fresh and great being by the sea. Would recommend. Staff were friendly and helpful. Nice being reside of the main newquay centre.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seb_Neyron, Assistant Manager at The Headland Hotel - Newquay, responded to this review, May 15, 2014
Thank you for your review, I am delighted you were please with your room décor and views. The view of the Atlantic Ocean really is hard to beat.I look forward to seeing you here again soon!
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Sutton Coldfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2014

This was our third stay at the headland hotel and we have always had good service with no fuss from all the staff at the hotel. The hotel is in a great location on Fistral beach (which is good for surfing). We have stayed at a bed and breakfast rate and the breakfast was good as expected with great views of the waves and surfers.
The room was comfortable and quiet. We will be returning next year again but may stay at the cottages which seem better value.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seb_Neyron, Assistant Manager at The Headland Hotel - Newquay, responded to this review, May 13, 2014
Thank you for once again choosing to stay at The Headland Hotel, I am so pleased that you enjoyed your stay, and to hear that you will be returning next year. Our cottages have wonderful views and are equipped with everything you need for a relaxing break. I look forward to welcoming you back next year.
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Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 8, 2014

Visited for a weekend with my husband.

We had a fistral view room which was beautiful. It was a wet and stormy weekend and we loved seeing the waves crashing onto the beach and hearing the wind whistling round the hotel while we were tucked up cosy in our room.

The staff were all wonderful, we loved the fine balance the owners have achieved between keeping the period character, but with all modern comforts. Breakfast excellent, very good value stay for how good it was. Far better than watergate bay hotel where we have stayed previously.

Only tiny criticism is the wifi connection in our room was a bit dodgy. Worked fine in the public areas , may have been because our room was right on the periphery of the hotel. Not a big problem for us, might have been annoying if you were staying here on business etc.

Thanks headland for a fantastic weekend overall, we will be back!

Room Tip: Fistral view rooms are well worth the extra money
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seb_Neyron, Assistant Manager at The Headland Hotel - Newquay, responded to this review, May 13, 2014
Thank you for your review, I am glad that you enjoyed your stay in one of our Fistral view rooms. Our staff really are one of the main assets of the Hotel; I will ensure your lovely comments about them are passed on. I look forward to seeing you again in the near future.
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London
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 7, 2014

We regularly visit Cornwall, and since we discovered the Headland Cottages, I find it hard to book elsewhere.

The team were great and all remembered my birthday. The cottage, Huers 7, was delightful, with amazing sea views and everything you could need for a stay.

We had lunch in the restaurant the first afternoon on arrival- my main of a superfood salad was a disappointment. The halloumi hadn't been grilled and was served raw, and the pineapple was from the tin. The restaurant is expensive, but when we have eaten there in the past, the food has been excellent.

I was excited to use the new spa, which has recently been refurbished. The spa area is lovely, there is a pool, sauna and steam room and hot tub. Whilst I was there the sauna was not hot enough, and some of the other clientele using the area were quite rowdy. It's not the level of the Scarlet, but it's still lovely. I had a gel pedicure, which was good. The spa needs to improve in overall ambience. There aren't any dividers between the reception and the spa dining area, so you can hear everything going on which isn't conducive to a relaxing environment. Lotions and separate shampoo and conditioner should also be provided in the changing rooms.

The hotel is a short walk away from Fistral beach, perfect for surfing and for leisurely strolls. I suggest to try the Lewennick lodge for a lovely dinner, if you get the opportunity, the food is fantastic.

Thank you Headland for a wonderful stay, we will be back soon!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seb_Neyron, Assistant Manager at The Headland Hotel - Newquay, responded to this review, May 13, 2014
Thank you for taking the time to post this review on Trip Advisor. I am glad that you enjoyed your stay in Huers 7, what a fantastic view you had from this cottage. I have passed on your comments regarding the Restaurant and Spa to the relevant Managers, please be assured that this is being looked into. I look forward to seeing you on your next visit.
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Guildford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

One of the last jewels remaining on the Cornish coast! Although the rooms are not exactly modelled last year, the atmosphere and accompanying immaculate service make up more then needed. The meals are exquisite, and the staff is friendly, helpful and polite. A truly great experience, which is rare to find these days!

Room Tip: select an ocean facing room! the view is well worth the extra cost
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seb_Neyron, Assistant Manager at The Headland Hotel - Newquay, responded to this review, May 12, 2014
What a lovely review. I’m absolutely delighted that you enjoyed your stay at The Headland. I can assure you that the owners, Mr and Mrs Armstrong along with their team look after The Headland like a precious jewel. I’ll ensure to pass on your good words to our entire Team. Your comments are the result of our passion and motivation to deliver outstanding standards of hospitality through friendliness and to make your stay unique. Thank you for taking the time to write about your stay. I look forward seeing you again at the Headland.
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Lichfield
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2014

This is our fifth stay at the Headland Hotel and really pushed the boat out this time as it was my 40th - with a third floor family suite. The room was clean, spacious and the views were spectacular but I can not honestly say it was worth the £300.00 premium over other rooms we have stayed in.
Staff were attentive and could not do enough, they quickly attended to a fault in our room and our children (11 & 12) were very busy with all on offer both in the Hotel and within Newquay.
One pointer - I was pretty staggered by the foul language coming out of the Central Bar (in Newquay Town Centre and nothing to do with Headland) so early in the Evening when we went in for some dinner (6.30pm) - avoid like the plague unless you want to give your children an unusual social education - see separate review.
We ate in the restaurant for the first time and the food on offer was limited but superb. Go Scallops and Lobster!!! The new Spa and pool areas were equally good.

Room Tip: Great deals on family rooms without a sea view - if you do want a sea view then go for it but you do...
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seb_Neyron, Assistant Manager at The Headland Hotel - Newquay, responded to this review, May 12, 2014
I am truly delighted that you made the Headland Hotel you destination of choice for the fifth consecutive time. I’d like to personally thank you for sharing on Trip Advisor your experience with us as this is crucial for our sustainability and for our constant development. Congratulations once again for your 40th and I’m delighted that you treated yourself and your family in this occasion. Although, I am sorry about your experience in town; maybe a few people would benefit from a few lessons of appropriate language. I look forward to welcoming you again at The Headland soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Headland Hotel - Newquay

Address: Fistral Beach, Newquay TR7 1EW, England
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Newquay
#2 Business Hotel in Newquay
#2 Romantic Hotel in Newquay
#4 On the Beach Hotel in Newquay
#5 Family Hotel in Newquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Headland Hotel - Newquay 4*
Number of rooms: 96
Official Description (provided by the hotel):
Newquay's original 4* hotel and 5* cottages, surrounded on three sides by the sea. With stunning views of Fistral Beach, the Atlantic Ocean and Newquay Bay, this is your perfect beachside escape. Families, surfers, businessmen, couples - everyone is made to feel at home. Don't forget you can also bring your dog!Our stunning Leisure Area opened last year and is complimentary for Hotel and Cottage guests to use. Facilities include a heated spa pool with bubble seats and a jet stream, hot tub, aromatherapy showers, Swedish sauna and Cornish salt steam room.We are currently working on the final stage of The Headland Spa which will be complete in autumn 2013. This includes a host of exciting features including a robed dining area and relaxation lounge, a nail salon for manicures and pedicures, a Rhassoul, St. Tropez tanning room, a hydrotherapy bath and a suite of luxury treatment rooms including a VIP suite for exclusive use. We are endeavouring to keep the disturbance to our guests to an absolute minimum, and would hope that the allure of the spa relaxation to come will overcome any slight inconveniences that might occur along the way. During some of these works, it may be occasionally necessary to transfer some of the dining arrangements from our main Restaurant to The Terrace, The Ballroom, or one of our more intimate private dining areas. ... more   less 
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Also Known As:
Headland Hotel Newquay
The Headland Hotel - Newquay Cornwall

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