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“OK ish” 3 of 5 stars
Review of Hannafore Point Hotel

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Hannafore Point Hotel
3.0 of 5 Hotel   |   Marine Drive | West Looe, Looe PL13 2DG, England   |  
Hotel amenities
Ranked #5 of 6 Hotels in Looe
Southampton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“OK ish”
3 of 5 stars Reviewed September 9, 2013

First impressions at entrance and reception staff very good, easy check in warm and friendly. The lift is a little rickety but it worked for the duration of our three night stay. Our room, standard double, any smaller would have felt small but was adequate, bathroom very good, room a little dated but very clean. The TV was rubbish most freeview channels faded in and out and never got bbc1 or 2 for the duration, and when we flushed the toilet it went on the blink--bizarre.
Dinner in the bar was a disaster. They have three menu`s and I ordered from one and my partner from another, as she finished her dinner, mine arrived, I was not happy and complained to the staff and got nothing more than a sorry. Hence we didn't eat there again. I was so cheeseed off I didn't enjoy it, so I can`t give an honest review on the taste.
The pool area and gym are pretty good although the sauna and steam room are on a different level, I didn't use either as I would have dripped all over the place.
Breakfast is very good, plenty of it, juice, cereals and full English, and other items at extra cost. The waitresses were very pleasant and attentive.
Considering it appeared to be a quiet time in Looe generally, parking was an absolute nightmare at the hotel. They have about 25 dedicated car spaces, after returning to the hotel early evening or late evening, we could not park easily, one evening I sat in the car for 55 minutes waiting for a space, the other two evenings 35 mins and 20 mins. They do have some kind of dance event for guests and I presume locals come too, and the gym for non residents, hence the parking issues I guess.
We stayed 2nd September for three nights, we are 50 and 51 and figured we were the youngest people staying, most were in their 60`s and 70`s and maybe even older.
Generally the hotel is Ok, fantastic views and a good location.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannafore P, Manager at Hannafore Point Hotel, responded to this review, September 24, 2013
Dear prince61

Thank you for taking the time to leave your feedback.

Firstly may I apologise for the TV we have had some issues with certain make and model of the TV not being compatible with our system, we have since replaced that make of TV.

I can only apologise for the mix up with your bar meals, I will speak you my Bar Supervisor and unsure that steps are put in place that this does not happen again.

With regards to parking this is something we are working on at the moment, we find that people not staying in the hotel park in the car park and go elsewhere, as this is a huge issue for us we are looking at an improved deterrent and this should be in place soon.

Best Wishes

Jon

Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cardiff, United Kingdom
Top Contributor
136 reviews 136 reviews
33 hotel reviews
Reviews in 54 cities Reviews in 54 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed September 7, 2013

The public rooms (restaurant and bar) are nice and well kept, the bedrooms less so. The rooms are small, the beds not very comfortable and both the bedroom and bathroom need seriously updating. The restaurant dinner was expensive and only OK, (my local Plaice was overcooked and the vegetables were poor). Breakfast was a buffet which was a shame, why not invest a little more in cooked to order breakfast? For 200 GBP for bed, dinner and breakfast, not good value for money. The view was from our room was spectacular, but that's just the hotel's good fortune!

Room Tip: Ask for sea view, I have no idea what the rooms on the other side of the corridor overlook.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannafore P, Manager at Hannafore Point Hotel, responded to this review, September 24, 2013
Dear Lizziefin

Firstly my apologies you did not feel the food was up to standard, I will pass these comment back to my Head Chef. We at the hotel feel the buffet breakfast is more favored choice for our guests and it allows customers to have as little or as much as they would like. All of the cooked breakfast items are freshly cooked and are monitored frequently. I will pass your comment on the breakfast team.

We are currently in the planning stages to upgrade and renew our rooms, with focus on our bathrooms; this work is due to start in October and will finish by the New Year.

Hopefully if you will consider returning the New Year and see the improvement that will be made.

Best Wishes

Jon

Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, England, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 28, 2013

Dated. Musty. Poor decor. 70's music piped through the bar. Awful hot chocolate.
WE LOVED THE PLACE!
I would be hard pressed to find a hotel that allows dogs and has a view and position like this one.
Location wise, it is set in the quieter (West Looe) part and a stones throw from the seas and spectacular views of Looe Island and rugged coast line.
Food. Ate dinner in the bar both evenings of our stay as we were with the dogs. The freshly caught fish was tasty. The cassette (well, seemed like it) music was forgiven as there were too many positives.
Room. Spacious and very tired looking.
The staff. Very polite and helpful and genuinely seemed to like working there.
It would be very easy to slag this hotel off for a multitude of things but on reflection one would have to be pretty short-sighted and up themselves to deny that this is an English seaside hotel of yesteryear. Not modern or particularly on the ball but never the less a little gem.
I would definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannafore P, Manager at Hannafore Point Hotel, responded to this review, August 29, 2013
Dear Ronni S

Thank you for taking the time to leave your comments.

It was a pleasure to read you enjoyed the hotel and the staff were polite and helpful.

I value your feedback regarding any negative points of your stay, where possible we will be looking to update décor in the future. I will also address your points with my team and look to make improvements where we can.

Thank you again for taking the time to review your stay.

I look forward to welcoming you back to the hotel soon.

Best Wishes

Jon

Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2013

Ask for a room with a sea view, the rooms are very good value compared with the other hotels in town. We always enjoy our breakfast with the lovely view over the Bay. Parking is available to the front of the hotel and can be a problem in Looe

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannafore P, Manager at Hannafore Point Hotel, responded to this review, August 28, 2013
Hi Gavin J

Thanks for taking the time to leave a great review.

It was good to read that you enjoyed your stay with us and I look forward to welcoming you back to the hotel in the future.

Best Wishes

Jon
Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013

Lovely staff and fabulous location and views. Breakfast good too.the rooms are dated but comfortable.
Looe is a fabulous place to stay.we upgraded to a sea view room with balcony. Worth the extra, as views are beautiful.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannafore P, Manager at Hannafore Point Hotel, responded to this review, August 28, 2013
Hello Denise00000

Thank you for taking the time to leave such a lovely review of your stay with us.

It was a pleasure to read you enjoyed the food and the fantastic sea view.

I look forward to welcoming you back to the hotel soon.

Best Wishes

Jon
Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013

The hotel is in the most glorious position overlooking the sea. We had booked a room with a balcony and was amazed by the size of the room. Although we had booked a double room we were given one with 2 super king sized beds! The ensuite was great with a huge mirror that was well lit and a good shower. We had plenty of coffee hot choc and assorted teas with biscuits topped up daily.
We took the half board option and was not disappointed with the food. The 4 course evening meals were delicious and we really looked forward them. The buffet style breakfast was varied and plentiful. And the views from the dining room amazing.
The terrace bar is great too.
We used the gym every day and it met our requirements well.
The staff were lovely which is another great plus.
the walk into Looe only takes 10 mins and is great to walk off the lovely meals! In fact we didn't use our car for the whole 5 days. There is a bus stop right outside the hotel with regular small buses going to Polperro.
Overall we cant wait to return and are planning another visit soon.
a lovely relaxing place.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannafore P, Manager at Hannafore Point Hotel, responded to this review, August 28, 2013
Hello Galaxygirly,

Many thanks for taking the time to leave such amazing comments about you stay with us.

I am thrilled to read you enjoyed the hotel, food, sea views and the friendly staff. I will ensure your comments are passed on to the team.

I look forward to welcoming you back to the hotel in the future.

Best Wishes

Jon

Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2013

Yes the decor is a bit tired but what makes up for it is the AMAZING staff! A friendly and efficient reception team, great bar staff, lovely housekeeping team and Jess in the Beauty Room all couldn't have done more to make our stay any better. View from Raffles bar is great and the food is tasty and reasonably priced.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannafore P, Manager at Hannafore Point Hotel, responded to this review, August 6, 2013
Dear Vicky B

Many thanks for taking the time to leave some lovely and positive feedback. I will pass on your comments to the team and I am very pleased you enjoyed your time at the hotel.

I hope to see you again in the future.

Best Wishes

Jon
Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hannafore Point Hotel

Address: Marine Drive | West Looe, Looe PL13 2DG, England
Location: United Kingdom > England > Cornwall > Looe
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 6 Hotels in Looe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hannafore Point Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
In a stunning location overlooking Looe Estuary.! 0 Minutes from the picturesque fishing town and beach. Superb walking along the South West Coastal path. Well equipped fitness suite and Spa with resident Beauty therapist, Gym, Steam room, Sauna, and pool. Fresh local produce and Fish from Looe Market. ... more   less 
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Also Known As:
Hannafore Point Looe
Hotel Hannafore Point
Hannafore Point Hotel Looe, Cornwall

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