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“Excellent hotel with beautiful views” 4 of 5 stars
Review of Greenbank Hotel

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Greenbank Hotel
4.0 of 5 Hotel   |   Harbourside, Falmouth TR11 2SR, England   |  
Hotel amenities
Ranked #7 of 23 Hotels in Falmouth
Certificate of Excellence 2014
Bath, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent hotel with beautiful views”
4 of 5 stars Reviewed January 19, 2011

Recently stayed for a weekend in January 2011 - two nights for the price of one offer - paid £155 (bed & breakfast) for a harbour view which was amazing. Large room, high ceilings, HUGE bay window overlooking the harbour towards pretty cottages at Flushing. Despite recent reviews, excellent (and quick) breakfast, cooked to order. Lovely evening meal looking over the twinkling lights of the harbour and beyond. All service could not be faulted. Parking no problem. Gentle stroll into town five minutes. Thoroughly recommend.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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544 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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devon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 9, 2011

My husband and I took the Christmas 3 day package; 1st time staying at this hotel. Perfect location, friendly and helpful staff, warm comfortable room with all the requirements we needed and what a view! Exactly what we had hoped for. The food was exceptional thanks to the fantastic chef and her team; our only moan would be that the Riverbank Suite, (fantastic for a party/wedding etc:) was just too large and unwelcoming for the 30 or so guests (all on the package) that ate their Christmas Lunch within. The Harbourside Restaurant much more homely and user friendly was home to the people who had just booked Christmas Day Lunch, and would have been much more appreciated by the 'package' people who were all there for at least three nights! Yes we will probably return but only with reservations for the Harbourside Restauarant confirmed. Non the less, please try this Hotel, and forget the 'purple' carpet, you don't have to live with it, only walk over it! also if you don't like the sound from the yacht masts as they sway in the breeze,then Falmouth is not for you and no other harbour either.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Poole
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 12, 2010

Stayed here for a night in October with my teenage son . Hotel is in a lovely position right on waters edge with fabulous views across the estuary. Takes prob 15 mins to walk into centre. Parking it seems is fine if there is no event on, we arrived at tail end of a wedding and there was no hotel parking to be had, so we parked along the rather narrow public road, also the weather was grey and stormy so those who had parked down on the hotels own quayside ended up with very salty cars !! Also parking/turning on the quay is very tight for larger cars, ideal for minis !! Walked into reception to be greeted by ghastly purple carpet everywhere ,overshadowing what is a lovely historic building entrance, and a slightly offkey receptionist. From then on everything improved dramatically as we were given keys to a wonderful large room with huge bay window overlooking harbour, with 2 comfy armchairs in which to relax and enjoy the views, equally huge bathroom with vast shower, large welcome tray of coffees teas etc and flat screen tv. Comfy twin beds and upmarket interior decor, very quiet at night, and excellent evening dinner and breakfast in the hotels restaurant, again situated along the waters edge with fine views. The night we were there it was a very mixed age range of guests - everyone from dynamic young London type professional couples to rather mature hiking types. Bar area was bright and friendly and relaxing to chill out and look and the scenery, with newspapers and comfy sofas. Would definitely stay there again and would forgive the small niggles and purple carpet !!. Just a welcoming smile from the receptionist on duty would make all the difference to this beautifully situated hotel.

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bristol, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 1, 2010

It has a great location, with views accross the estuary. Falmouth town center is a good 10 min walk.
Parking is an issue, and if you get there during an event (and there are lots of events), it won't be easy. The underground car park is not always open, and is too full of rubbish & junk to get many cars into.
Harbour view room clean and has the basic facilities. French doors opened to very small balcony but rattle in the wind, which along with thumping of disco was enough to see off any decent sleep. Common areas old & tired, with about a dozen layers of paint on everything except the apalling purple carpet. Lots and lots and lots of doors to get through between reception & room. Bar area comfortable & has odd decor - a mix of colonial & 70s. Great to relax in and watch the boats leaping about in the weather, unless there is an event on in which case you'll be lucky to get in. There is a dark, gloomy lounge area with a computer along the corridor past reception, but it's very unwelcoming. Dining room is well appointed and again, has those great views. Shame the cuisine doesn't match up though. Good ingredients ruined by a tendency to empty the herb garden into the dish, & some odd mixtures. Gracious and understanding waitress. Other diners had same opinion. Didn't eat in restaurant again - lots of much better alternatives in Falmouth. Breakfast equally poor but also with a long wait. The cheapest bacon & sausages you can buy don't taste good. Thankfully I had the fish which was merely overcooked.
The worst problem is that the whole hotel is way too hot - stifling in fact, and apparently unable to be moderated due to oldness of the system. On the whole, the hotel is outdated and overpriced, and lacks any real quality. However it does have the view over the estuary, on which it is able to survive in spite of its shortcomings.

  • Stayed October 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bucks
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 12, 2010

With fabulous views over the Fal Estuary this hotel doesn't dissapoint. The rooms are very good, large and and comfortable with tea/coffee making facilities. Without doubt the staff are the most friendly and helpful that I have come across, nothing was too much trouble. Food in the restaurant was extremley good, made even better by the wonderful views of the estuary. Plenty of car parking spaces at the front and rear of the hotel. Breakfast was very good, cooked to order, and also very quick each morning, no waiting about as in a lot of other hotels. It's a 5 minute walk into Falmouth centre where there is a lot to see and also Falmouth is ideally located to visit other attractions nearby, eg The Eden Project. I would really recommend The Greenbank Hotel and good value for money.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed September 27, 2010

We stayed at the Green Bank during the latter part of September 2010, and would recommend it to anyone. The room was fantastic, clean, luxurious and the view marvelous. In fact my husband and I got up early every morning (not what we normally do on holiday!) just to sit in the bay window and watch the river come to life. It was so relaxing. The staff in the hotel were absolutely great and the service second to none. The breakfast was superb, and the food in the restaurant was inspired. In fact we ate in the hotel every night. All in all a fantastic place to stay. We are looking forward to returning to Falmouth next year and would not entertain staying anywhere else but the Green Bank!!

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, UK
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 25, 2010

We stayed in the suite as it was not significantly more than other rooms and we wanted space for our baby. The two rooms were fantastic, wonderful views and balcony. Shame there was only a shower in the bathroom, the rest of the suite was so luxurious The bar is fantastic - would not be out of place in a top quality London hotel. All the staff were really friendly and helpful. Good quality food both in the evening and at breakfast.

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Greenbank Hotel

Address: Harbourside, Falmouth TR11 2SR, England
Location: United Kingdom > England > Cornwall > Falmouth
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Falmouth
#3 Family Hotel in Falmouth
#4 Luxury Hotel in Falmouth
#10 Romantic Hotel in Falmouth
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Greenbank Hotel 4*
Number of rooms: 61
Official Description (provided by the hotel):
The Greenbank Hotel in Falmouth, Cornwall, likes to do things differently. The setting is truly enviable, the staff superbly trained and as anybody who has ever lived beside the sea will know, the fresh seafood is sublime! Cornwall is renowned for its feel good vibe and fresh produce, and a short stay or holiday at this luxury hotel will give you the break you need. Escape to the Greenbank Hotel a hotel with an unmistakable personality. ... more   less 
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Also Known As:
Greenbank Hotel Falmouth, Cornwall

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