We stayed for two nights (Bed & Breakfast) to explore Chester. The hotel has some very good points but lets itself down in others.
Location - Very centrally located - easy to walk to just about anthing in Chester
On site parking - very convenient - charged at £7.50 per night
Room ready earlier than stated at 12.30 (which is always appreciated)
Staff - very helpful and friendly
Room - we traded up to an executive room which was clean, large and well equipped. The Club Lounge (for use of executive roomholders) was pleasant and the free wine/beer and nibbles were a nice touch.
Nice spa area - we didn't use it much but it was very pleasant
Restaurant, whilst pleasantly situated was like a bomb-site on Wednesday breakfast,. Nowhere near enough staff. Hard to find a clean table, food on the floor, not enough re-plenishing of fruit and cereals (seem to have simply run out). Thursday breakfast however was OK. More staff and none of the problems of the previous day. We ate in the restaurant one evening and it was fine although the 'maitre 'd' had a hole in his trousers the size of a 50p piece. Simply didn't look the part at all. Brandon however was great. Kind, polite and nothing too much trouble.
Sleep quality. The construction of the hotel makes it noisy. Neighbours above and next door could be easily heard nad this made for a poor nights sleep.
Broken window catch in the room which made opening and closing the window a problem.Probably also quite dangerous with small children?
All in all, not too bad and with some extra touches, could be good.
- Official Description (provided by the hotel):
- Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester. ... more less
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- Also Known As:
- Crowne Plaza Chester Hotel Chester
- Chester Crowne Plaza