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“Really good central hotel” 4 of 5 stars
Review of Premier Inn Chester Central - North

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Premier Inn Chester Central - North
3.0 of 5 Hotel   |   76 Liverpool Rd, Chester CH2 1AU, England   |  
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Ranked #24 of 46 Hotels in Chester
Stirling, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
62 helpful votes 62 helpful votes
“Really good central hotel”
4 of 5 stars Reviewed August 10, 2014

Really enjoyed my stay here. We stayed for three nights and you know what you are getting with a Premier Inn.

Hotel is approx 1 mile from Chester so was ideal. Was really close to a train station as well for travelling to Liverpool.
Would recommend this hotel.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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    87
    54
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 7, 2014

stayed on 03/08/14 on arrival we got there early but reception staff went out there way to get are room made up.The room was big clean and comfortable only issue air con didn't work but there where two fans so not a problem. the meals where in pub adjacent to hotel and had plenty of choice we only had breakfast which was excellent. Located short taxi away from chester centre and amenities but good value hotel.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 7, 2014

Always visit chester zoo in summer holidays, booked this hotel because it was close to zoo.

Ideal for location, staff seemed friendly always said hello when you passed reception area.

THE ROOM - only good point, it was huge (2 adults, 2children). No air con but thought oh well we have two fans should be ok, oh how wrong were we. Had the worst night sleep ever, the heat was unbearable, kept waking up every 1-2 hours, toddler with us cried through most of night asking for drink all time. Went for breakfast in morning not worth the money if we had of realised there was a morrisons over the road we would of went there for it instead. Came back to our room afterwards, opened the door and the heat just hit you again, we quickly packed, handed in key and went to car and sat outside zoo an hour early just to cool down in car.

Safe to say we won't book here again, which is a shame because it does seem like a lovely friendly hotel.






  • Stayed August 2014
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morecambe
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 4, 2014

Had a 2 night stay - room comfortable - standard but ok. In need of a bit of a spruce up - foisty smelling carpets in hallways although room was ok. Breakfast was a disaster so I'm not scoring the hotel on this as it is optional!! 1 member of staff, tables full of pots, no clean bowls, cutlery, cups, etc... order wrong for every table and obviously pre-cooked and kept almost warm.

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 27, 2014

Stayed at this hotel last night. There were 8 of us in two family rooms. Friendly staff who greeted you professionally. Room was fine but small for a family room where 4 needed to sleep. Restaurant was conveniently situated and evening meal was extremely good value .
The issue here was the heat in the rooms. Our friends room was very warm but tolerable . Our room was like a sauna and totally unbearable. Children were awake for over 3 hours in the night crying with the heat with our 4 year old looking like she was going to pass out. Two fans were provided but only circulated the warm air so were of no benefit ( one was blowing out dust when switched on all over the beds).
I had to get up to purchase water twice in the night for us all and after the cooling reception area was horrified to go back into the room as the heat hit you as soon as you opened the door. I seriously considered sleeping in the car at one point!
The night receptionist was very nice and explained works will be happening over the next year, but this is far too late for us.
This point has been noted on previous posts too.
Then to top it all off the radiators are always on in the restaurant too! After the heat if the room, having to have breakfast next to a radiator on full really put the cherry on the cake!!!!
Good staff, nice food, let down by the lack of facilities. We would not stay again until works had been done.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 17, 2014 via mobile

This hotel is very run down it could do with a massive make over to bring it into this century . Staff were very friendly and helpful but they were very embarrassed about the place . T he food was not good in the restaurant people were sending it back left right and centre ! To my dismay staying this week (hottest of the year) only to hear from the staff that the new owner doesn't know how to switch the heating off so had meals In a heated restaurant !! Great ! Big fans were supplied in the rooms with and extension lead across the room ! Would not recommend this hotel ! Sort it out premier inn, this is not your usual standard !!

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Chester Central - North, responded to this review, July 24, 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 6, 2014

The premier Inn here is very good nice and clean and friendly staff its about a 20 minute walk into Chester city centre but there is a bus stop right outside the Premier Inn, we did not have breakfast in the pub next door as it was not very nice a bit run down however there is a large Morrisons at the back of the premier inn which do a lovely cheap breakfast.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central - North, responded to this review, July 15, 2014
We are so please to hear that you not only enjoyed your time in Chester and but also Premier Inn.

Your kind comments will of course be passed onto our hard working team.

Kind Regards

K Dale
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Chester Central - North

Address: 76 Liverpool Rd, Chester CH2 1AU, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #24 of 46 Hotels in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Chester Central - North 3*
Number of rooms: 31
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Also Known As:
Premier Inn Chester Central (North) Hotel Chester

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