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“premier inn Chester central” 2 of 5 stars
Review of Premier Inn Chester Central - North

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Premier Inn Chester Central - North
76 Liverpool Rd, Chester CH2 1AU, England   |  
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Rooms from £63
Ranked #23 of 43 Hotels in Chester
Kingston upon Hull
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“premier inn Chester central”
2 of 5 stars Reviewed August 9, 2013

Hotel staff freindly and helpfull, but hotel is ready for a revamp, A lot of the communal areas getting scruffy.
Waited ages for breakfast and they had no hash browns, restaurant had a bowl on the floor to catch leaking water from airconditioning unit.generally needs cleaning and decorating.

Staff helped them get away with a generally shabby hotel.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Chester Central - North, responded to this review, August 16, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
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    81
    49
    12
    13
See reviews for
75
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Warwick
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 9, 2013

Good stuff: free parking, nice rooms, huge comfy bed (best nights sleep I've had in ages), yummy breakfast, friendly & helpful staff, value for money and location.

Criticisms: bathroom not cleaned very well. Latest for breakfast was 9 so even though offers late checkout of 12, our hope of a lie in wasn't possible as needed to be up early if we wanted breakfast

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central - North, responded to this review, August 18, 2013
Thank you for your recent review of your stay with us.
Your review is valuable to us and we encourage any comments that would help improve higher standards for our guests in the hotel.

We hope to welcome you back in the future

Kind Regards
Karen Dale
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Thurles, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2013

A comfortable room. Reasonably clean - more attention to the vanity area of the bedroom. It was sticky. Bathrooms could also do with updating. Parking was very convenient. Television had a great range of channels. Good value for money.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central - North, responded to this review, August 18, 2013
Thank you for your recent review of your stay with us.
Your review is valuable to us and we encourage any comments that would help improve higher standards for our guests in the hotel.
I'm glad you found our staff very helpful and I have passed on your comments.

We look forward to seeing you soon.

Kind regards

Karen Dale
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Guisborough, North Yorkshire
Top Contributor
61 reviews 61 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 2, 2013

Staff were excellent at reception and could not be faulted. Another last minute booking and everything went smoothly. Rooms are excellent and up with the normal Premier Inn standard. Common Areas in the Hotel were a bit tired.
Did not eat in the adjacent pub as we arrived late, but it looked lively and inviting. Handy for the centre of Chester and not far from the Zoo.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central - North, responded to this review, August 18, 2013
Thank-you for reviewing our hotel.

We are glad to hear you enjoyed your stay with us and look forward to welcoming you back to Chester North

Kind Regards
Karen Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2013

Stayed 1 night in a family room with 2 adults and 2 children. The room was much larger than I was expecting from Premier Inn - we had a queen sized bed, 2 singles and a travel cot up at once without it feeling too cramped.
The reception and restaurant/bar staff were all very friendly and went out of their way to make the kids feel at home so we couldn't really have asked for more.

As mentioned in other reviews the floorboards (at least on the ground floor) are really quite noisy in the corridors and rooms but this didn't actually prevent any of us from sleeping.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central - North, responded to this review, August 18, 2013
Thank-you for reviewing our hotel.

We are glad to hear you enjoyed your stay and we will of course continue to work on keeping noise levels as low as possible for the comfort of our guests.

We look forward to seeing you soon.

Kind regards

Karen Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontefract, United Kingdom
1 review
4 of 5 stars Reviewed July 29, 2013

Having got over the inaccurate directions as to how to get there (how do you mistake the first set of lights for the third?), the hotel itself was good. Bed was comfortable, and we were provided with a fan to help overcome the heat. Breakfast was okay, but the toaster seems to do cremation or simply heat the bread up. Staff were very helpful and pleasant.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 28, 2013

Very good for shopping walked from the train station only concern was walking underneath the under pass to get into the town

Hotel good value staff helpful and rooms of ask good size with a restaurant on premises

Room Tip: Walking distance from town and in easy reach of eating places
See more room tips
  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Chester Central - North

Address: 76 Liverpool Rd, Chester CH2 1AU, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #23 of 43 Hotels in Chester
Price Range (Based on Average Rates): $
Number of rooms: 31
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Also Known As:
Premier Inn Chester Central (North) Hotel Chester

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