I thought the staff were rude, well in particular the man, who may well have been the owner/manager - certainly the most senior person there. I had ordered a can of diet coke (as I don't like draught). When he brought draught coke, I asked for a can. He very rudely slammed the can down on the table. Then when I found a piece of hard plastic in my food and I told him instead of an apology he just said 'oh I'll look out for that'.
I have eaten in here many times but after todays rudeness I think I will give it a miss - plenty more good places to eat in Chester with staff who actually have some degree of customer care.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.