Much the same as everyone else is saying. The rooms are large, warm and clean although a few things left a sour taste. Cigarette butts coming out of the bathroom sink, TV didn't work properly, a noisy ventialation fan, tired looking furnishings and bedding, very obvious springs in bed, inadequate parking (a real cheek to charge for it!), a lot of noise from the small lane alongside the pub - hopefully this was a one off but police cars and some annoying sod crying Alan at the top of her lungs at 3am didn't help with a good nights sleep.
But, ever the optimist! We stayed on a Thursday, took part in the friendly pub quiz (did so badly it hurts!). The evening meal was nice enough, great accompanying chips and the in house ale, Pied Eyed went down well. The staff were helpful and breakfast was okay although they definitely don't use Heinz beans, some vinegary ones instead. The location is fantastic with the tourist information office just metres away for those new to Chester.
The place lacks the personal touch though which perhaps isn't surprising since their priority is the pub and meals. I'd personally stay there again but I'd feel a little guilty recommending it to someone else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.