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“Good value” 3 of 5 stars
Review of Days Hotel Chester North

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Days Hotel Chester North
3.0 of 5 Hotel   |   Welsh Road | Sealand, Deeside, Chester CH5 2HX, England   |  
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Ranked #26 of 43 Hotels in Chester
Chester
1 review
“Good value”
3 of 5 stars Reviewed July 9, 2013

Hotel is good value, basic but adequate. My only complaint is that they allocated my room to someone else who came in whilst I was in the shower. As a female traveling alone this was disturbing and no one even bothered to phone the room to apologise. Only when I went down later and mentioned it did the girl say that she was sorry. If I had not mentioned it they certainly wasn't going to!. Breakfast was good and the lady at reception when I checked out was most helpful and friendly

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grahame C, Hotel Manager at Days Hotel Chester North, responded to this review, July 23, 2013
Thank you for taking the time to write a review regarding your recent stay at our hotel.

Please accept my personal and sincere apologise for the disturbance you received whilst staying at our hotel, following your comments we have reviewed our procedures in the hotel and will endeavour to insure this does not happen again in the future. I would also like to apologise for the team not contacting you directly to apologise for the mistake on allocation of your room.

Kind Regards
Grahame Carrington | Hotel Manager
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190 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Leamington Spa, England, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 31, 2013 via mobile

I have stayed here on several occasions while on business and have never had any complaints. Whilst the hotel may need a touch of paint here and there in the corridors it is a busy place and the walls will get scuffed because of the volume of traffic and the hotel in generally clean. I've only eaten here a couple of times but the food is good and breakfast is always spot on.

The rooms are great with a very comfy bed and lots of space - you should not feel cramped in them unless you are used to sleeping in an aircraft hanger!

I mainly use this hotel because I get Days Inn loyalty points but this is definitely one of the better Days Inn Hotels. There is also a pool, spa and gym which is free for guests and the pool is actually a decent temperature. My only gripe here is that a lot of the lockers in the men's changing rooms don't have working locks but that's only a minor complaint. There is also free wi-fi in all rooms (but the one's furthest from reception do have a weak signal)

I've always found the staff to be very friendly and helpful so no complaints there.

I have given this a 4* review overall but have given 5* for value as you do get a lot for your money.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grahame C, Hotel Manager at Days Hotel Chester North, responded to this review, July 23, 2013
Thank you for taking the time to write a review following your recent stay at our hotel, Days Hotel Chester North.

We are pleased that your stay was again a good stay. I am pleased to stay since your last visit to our hotel we have a lot of areas decorated and also had new carpets laid throughout the hotel, i am sure you will be very pleased with our improvements on your next visit to us.

Once again thanks you for your comments and we look forward to welcoming you again at the Days Hotel Chester North in the near future.

Kindest Regards
Grahame Carrington | Hotel Manager
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Rhyl
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 19, 2013 via mobile

This was our second stay at days hotel in Chester and again we were very happy. From the minute we walked in till the minute we left, the staff couldn't do enough for us, we arrived and had a couple of drinks in the bar, which were brought to our table. Very chilled and relaxed atmosphere. We decided to make use of the health suite (pool, sauna etc) very clean and relaxed:)
Our room again was clean, comfy bed with a good sized tele, condiments, tea coffee etc.
After a nice hot shower, we went to the restaurant for a meal, the food and service was second to none. There were bits that could do with a lick of paint or a deep clean in some carpets, but Overall we have stayed at some other hotels nearby, paying twice the price and not received the same service as what we have done in days hotel. Big thanks to all staff and highly reccomended:)

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grahame C, Hotel Manager at Days Hotel Chester North, responded to this review, July 23, 2013
Thank you for taking the time to write a review following your recent stay at our hotel, Days Hotel Chester North. I am pleased your stay was what you have come to expect from us, i will ensure to pass your comments onto all of our team who are pleased to receive all our guests’ comments.

Once again thanks you for your comments and we look forward to welcoming you again at the Days Hotel Chester North in the near future.

Kindest Regards
Grahame Carrington | Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 19, 2013

We booked this hotel for a night out in Chester and would not recommend this hotel to anyone.This hotel is dirty although it is called Days in Chester north it is in fact in Wales and approx 8miles from Chester. The carpets are dirty and stained and the decor dated in the corridors.
Although cheap I think it is misleading advetising and should be Days Hotel North Wales.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochdale, United Kingdom
1 review
5 of 5 stars Reviewed May 8, 2013

We held our daughter's wedding here last weekend and had a wonderful day. Everything from start to finish was fantastic, the food, attention to detail, service, everyone enjoyed themselves. The staff couldn't do enough for us. They made sure that my daughter had exactly the day she wanted and will remember forever. Many thanks to Kaylee and Grahame for ensuring that the day ran so smoothly.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwen, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 28, 2013

Me and my partner came here for my birthday and we stayed for 2 nights.. The hotel from the outside looks abit dated, however inside is slightly better. When we arrived, we was given our room key- we had booked a double room and the room we had got given was a twin- so we had to go down to reception and get this changed without any problems, the woman on the reception desk was on the phone but eventually we got it changed. The room itself isn't too bad, the double bed is rather comfortable and there was black out blinds and also black out curtains which I thought was really good. There were stains on the carpet itself, and there was writing on the wall in a different coloured paint - surely this should have been painted over in the correct colour to match the wall. There are condiments provided - milk, sugar, coffee and tea along with a kettle and two cups, I felt that there wasn't enough milk for the amount of condiments there was so we had to go to the reception for more milk- this wasn't a problem and we got more. The room itself was spacious and was generally clean, a maid came in on our second day and changed the bed, made it up, cleaned the room and gave us fresh towels which I thought was quite good.. the only things that I could fault the room for is that the television wasn't in the centre of the wall to match up where the bed was which was rather annoying. The (rather small) bathroom wasn't that bad, was clean and quite modern with the tiling and the floor, the shower was powerful with many settings and was over a bath. The only problem was the shower curtain didn't keep the water from the shower out from going onto the floor so it was eventually soaked and we had to use towels to clean it up. Only fault was when we first arrived and used the bathroom to put our shampoo etc, there was two pubic hairs around the sink which wasn't pleasant..... apart from that it wasn't too bad. The facilities that the hotel offers are adequate- the decor around the swimming pool is rather dated, could do with getting refurbished but I guess it isn't the decor you look at, you go to swim. The swimming pool itself is ok - not deep enough for diving though and it isn't a full length swimming pool which is a shame. The jacuzzi is lovely and relaxing, however it could do with a clean around the sides as there are 'tide' marks and grime which put me off going in for a long time. The gym is situated upstairs and is fantastic; it has weights, treadmills, bikes, rowing machines, free-weights and machine weights..also an exercise ball and a water drinks machine. It isn't a fancy gym but does the job if you wish to go for an hour or so. The sauna and steam room are both great, slightly small but both good enough for what you use them for. The hotel itself is situated just outside of chester with a pub across the road and Amantola curry house literally a two minute walk which was very nice. It isn't far from Chester city centre and even though it is right next to a busy road there was no noise coming through our windows at night or even during the day - unless we had our window open. We cannot comment on the breakfast or the meals they serve as we didn't try them - reception staff told us that if we wanted breakfast it would be £7.50 per person, per night, which we thought was abit over priced to say some cafes in the centre were offering a full english for £5. Myself and my partner thought it was a decent hotel, with good facilities and the staff were friendly and helpful, it might be a short drive from Chester city centre but wasn't any hassle getting there. We would stay again here but it's a shame breakfast wasn't included.


A little tip - for anyone going in the city centre and want car parking, do not pay £4 for an hour etc, go onto Tesco car park and it is only £1.50 an hour. Car parking on the little car parks that are dotted around are free after 3pm also.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 25, 2013

We attended my sons wedding at this hotel, can honestly say it was a really good day, the staff couldn't do enough for them, they were friendly and efficient, the hotel itself is lovely, the food was fantastic, but the carpets were a disgrace, they were filthfy which unfortunately detracts from the good service and general ambience of the hotel, Yes its on the A55 but they don;t hid the fact there is only so much you can do about noise, Woudl recommend the breakfast its plentiful and really tasty

Overall we had a really good time

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Hotel Chester North

Address: Welsh Road | Sealand, Deeside, Chester CH5 2HX, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Chester
#8 Business Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Hotel Chester North 3*
Number of rooms: 40
Official Description (provided by the hotel):
Your quality hotel in Chester! Our unique location on the North Wales border, close proximity to Chester City Centre and the M53 / M56 motorway network means we are ideally placed to explore the local area and beyond, with Liverpool, Manchester and The Wirral in easy reach. From weddings, family celebrations, private and corporate dinners, to meetings, seminars or training events, our function rooms offer some of the most spacious and flexible conference and banqueting facilities in North Chester. ... more   less 
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Also Known As:
Gateway To Wales Chester
Hotel Gateway To Wales

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