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“Xmas Party Nights” 5 of 5 stars
Review of Grosvenor Pulford Hotel & Spa

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Grosvenor Pulford Hotel & Spa
4.0 of 5 Hotel   |   Wrexham Road, Chester CH4 9DG, England   |  
Hotel amenities
Ranked #5 of 43 Hotels in Chester
Chester, United Kingdom
1 review
“Xmas Party Nights”
5 of 5 stars Reviewed December 17, 2010

My party of 10 went to an amzing Chrismas Party night at this hotel. The foods was amazing, the table decorations were quality items which kept our party amused for a considerable amount of time! The entertainment was great, the compare was fun and created a really fun atmosphere, getting party members to join in different games. The tribute act followed (Micky Jay as Michael Jackson) was brilliant and he was followed by a varied genre of music until 1pm. I have been on many Christmas party nights, but none as good as the one we all enjoyed at the Grosvenor Pulford. I will definitely be going back again soon.
Thanks to all concerned, Lorna

  • Stayed December 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,005 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Harpenden, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 4, 2010 via mobile

Booked several months in advance to stay to attend a friends wedding. Hotel looks nice and is in a nice setting.
However the room we were given sat above where an 80's theme disco was being held... which didn't finish until 1am. I have nothing against a bit of noise, but I think it's wrong to not warn you when you book or check in to not tell you that 1 am is the earliest you will get to sleep. If I had known I would have checked into another hotel...

Two other things let the hotel down. The room did not smell nice as there appeared to be a problem with the drain...

For the wedding party the following day... Several guests were sick following the meal. Doctor who saw my wife the following day (after she'd been vomiting all night) reckoned it was food poisoning (she doesn't drink alcohol).

On the plus side, the bar is nice, and Adrian who works in Nelsons bar was exceptionally helpful in helping me celebrate my wife's birthday.

  • Stayed November 2010
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2010

We had our wedding at The Grosvenor Pulford Hotel and Spa on 18th November 2010. We cannot rate highly enough the service we received from the hotel from the moment we booked over a year earlier. Every detail was handled with the upmost professionalism. The venue was perfect for our winter wedding with lots of lovely settings to have photo’s taken indoors, however we did manage to brave the cold and intermittent showers to have a few photos taken outside too! We live locally to the hotel and visit regularly so we know how immaculately clean and well presented the hotel is at all times and how great the food is, and needless to say we were not disappointed on our wedding day. Many of our guests have been in touch with us to say it was the nicest wedding they had been too and what a lovely hotel the Grosvenor Pulford was. The leisure facilities were also a big hit with many of our guests who stayed over. We stayed in one of the bridal suites (room 79) and it was absolutely beautiful. We would like to thank all the staff at The Grosvenor Pulford Hotel and Spa for making our day perfect and we look forward to seeing you all next year for our 1st anniversary if not before! If you are considering booking this hotel for your wedding then we would highly recommend it and if you have already booked then you are in good hands and set for a great day!

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 28, 2010

Booked an overnight stay for 3 couples as an extra treat for my daughter's 21st birthday and was not disappointed with this choice.
Everything was excellent from start to finish. The staff were friendly and attentive throughout the visit, the food in Ciro's was superb and the buffet breakfast was excellent,
We made use of the spa facilities and although the sauna and steam room were small we all enjoyed them, Only sorry we did not book any treatments (we will next time)
We had the zoo package and this was really good value
We would definitely return to the Grosvenor Pulford and would highly recommend it

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shrewsbury, United Kingdom
Top Contributor
83 reviews 83 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed November 25, 2010

Stayed here with my partner. We had a mid week special, over night stay with facial treatments.

The hospitality was particularly first class as both myself and my partner are hotel managers.

The girls in the spa are friendly and most helpful.

The food was world class so hang on to the chef!!!

The room was beautiful and breakfast arrived on time, eventhough they forgot to bring the toast!!!

I would recommend this hotel to anyone who wants to enjoy the peace and quiet and receive 1st class attention to detail.

Daisy and Tania

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed November 20, 2010

Stayed at this hotel 17th November 2010 for one night, got a great deal on late rooms.
Lovely setting in quiet area just outside Chester but very close to drive into town centre.
Decoration and style has the wow factor when you walk in the hotel, very friendly reception staff and the room we had was amazing, think it was a deluxe, has a spiral staircase as you walk in the room which leads to the bedroom and bathroom area. very clean and modern, The bed was comfortable and the room as a whole was great.
Swimming pool, sauna etc were very clean and a great way to relax before the evening.
We ate at Nelson's restaurant in the evening, a superb meal, large portions but also quality food for good prices.
The hotel as a whole is well worth a visit, I would recommend to everyone and you have to go and experience it. I only wish we had booked some spa treatments as it looked very nice in there and tempting to try.
Breakfast was a cooked one, very filling and again, good service in there with tasty food in the lovely breakfast area.
Our experience here was a fantastic one and we will be returning again at some point soon. Anyone thinking about staying here should do, it is good for people of all ages.
I would give 10/10 to this hotel, YOU MUST GO!!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 9, 2010

I have stayed many times at the Grosvenor Pulford while on business trips to Chester. The rooms are all quite unique which is great - you never get bored with the place. The food in their restaurant is really excellent and well worth a try. Great leisure facilities and really nice surroundings. Staff are friendly and always willing to be of assistance.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#3 Spa Hotel in Chester
#4 Luxury Hotel in Chester
#5 Romantic Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Chester
Hotel Grosvenor Pulford

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