The hotel is situated in the village of Pulford, about 10 minutes drive from Chester but an easy drive in the city centre. The building and grounds are lovely and the venue is geared towards weddings. We stayed here for 2 nights in a standard double room. After an easy check-in, we found our room which was a ground floor room around the courtyard. We were disappointed to find a small room which could do with some updating and a small bed. We rang to ask for a room with a bigger bed as it barely looked like a double (just a big single) but we were told that the only rooms with queen beds were the bridal suites which were all occupied. The receptionist even agreed that the beds in the rooms were very small. The bathroom was clean with lots of goodies! There was also no air conditioning in our room so we had an uncomfortable first night (apparently they're in the process of installing air con but it's taking longer than anticipated!). We asked if there was a room with air con we could change to but the only ones that had air con were used by wedding guests so they gave us a fan instead.
On the plus side, the spa and pool facilities were excellent and the staff at the spa were very helpful and friendly. We used the gym and the pool both days and had a massage at the spa. We ate at Nelsons and the food was very good and our waiter was lovely. Breakfast was in the main restaurant which was bright with Roman decor!! The selection of food was good and regularly replenished.
Overall, this was a great hotel but we felt the room was overpriced and disappointing.
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- Also Known As:
- Grosvenor Pulford Hotel Chester
- Grosvenor Pulford Hotel And Spa
- Grosvenor Pulford Chester
- Hotel Grosvenor Pulford