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“Fantastic room and wonderful food. We will be back very very soon!” 5 of 5 stars
Review of Grosvenor Pulford Hotel & Spa

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Grosvenor Pulford Hotel & Spa
4.0 of 5 Hotel   |   Wrexham Road, Chester CH4 9DG, England   |  
Hotel amenities
Ranked #5 of 45 hotels in Chester
Bromborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Fantastic room and wonderful food. We will be back very very soon!”
5 of 5 stars Reviewed March 15, 2013

We came here for a late valentines treat/night away, and my husband paid extra for a executive room. The room was spot on....so I would absolutely recommend an upgrade to executive. As soon as we walked into the room it immediately felt exclusive and very luxurious, which exactly the feeling you want when you organise a quick escape from home. We booked into the restaurant that evening and the menu choice, quality of the meal and the service from staff was excellent. We also had bookings in the spa the next morning where we enjoyed our treatments, it was however too cold to use the outdoor spa facilities, and unfortunately the jacuzzi was not working. But still a fab weekend and will definitely be back very very soon. Grosvenor Pulford you exceeded my very high expectations.

Room Tip: Upgrades are well worth it :-)
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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901 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Lancaster, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2013

We had our wedding reception here about a month ago. It was absolutely flawless- the staff were so friendly and organised, and were very attentive. We were updated throughout the day with respect to what was happening when, to check if we wanted anything doing differently (even down to precisely how bright/dim the lights were!), and generally to make sure everyone had a great time. The food was beautiful and the reception room itself was abolutely spot on- we really could not have had a better day. So many wedding guests who stayed over also had a lovely time and had nothing but praise for the hotel and its staff. We also stayed over the following night and had a lovely relaxing day there. We will certainly be back to celebrate our anniversaries and other special occasions- we cannot recommend Grosvenor Pulford highly enough!

Lisa & James

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 9, 2013

The staff were very welcoming, warm, helpful and friendly, really couldn't fault them.
We stayed in a standard room, which maybe could have been a little bigger, but the bed was comfortable and we had a nice view of the courtyard which was really pretty.
Food in the restaurant was absolutely outstanding, I wish I could remember the name of the fish dish I had because I would recommend it to anyone.
The pool lived up to expectations (I was slightly worried that it wouldn't live up to the photographs on the website), the Asian garden is really peaceful, it'd be a great place to sit with a glass of wine in the summer.
My only criticism is that the directions on the website are a bit useless. Don't put the postcode into Tomtom whatever you do, the hotel is literally on the Welsh border, however Tomtom will take you just outside of the centre of Chester! If you head toward Pulford though you can't miss it, I just wish it said that on the hotel website (if anyone from the Grosvenor reads this please take note).

Room Tip: Rooms facing the courtyard have a nice view but are a bit on the small side. Not sure what the other...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chobham
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2013

I stayed in the hotel for a busienss trip. I found the staff very friendly, the food well done and the rooms good quality. There is a classical Italian theme with statues and fountains which is a bit odd but I rather liked. The hotel is somewhat outside Chester so lovcation was not great but it was only a 10 minute drive into town.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 4, 2013

Enjoyed a dinner bed & breakfast deal as a treat for our wedding anniversary and my birthday. Lovely welcome excellent meal in Ciro's Brasserie and great choice for breakfast.
Would definitely recommend and hopefully will return

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2013

We are just back from a 2 night break at this gorgeous hotel to celebrate my Sisters Hen Weekend, 6 of our group on the first night 19 on the second. The staff, in particular Gemma and Nia were exceptionally flexible and accommodating during the planning stages, nothing was too much trouble. Upon arrival, Hayley looked after us, the ice buckets were sent up to the room, slippers and dressing gowns provided, anything we asked for was no trouble at all. The rooms are of an excellent standard and very spacious especially the executive rooms 50 & 51(huge!) We sampled both Ciros restaurant and Nelsons for our evening meal and Nelsons came out on top.The treatments in the spa are excellent and well worth every penny, the pool area is beautiful and relaxing. Breakfast was filling and lots of choice. The attitudes of the staff was lovely and made our stay even more enjoyable, we will all definitely be back.

Room Tip: Room 51 was the biggest executive room- sunny side- large enough for 19 women to sit comfortably in...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 2, 2013

We went on a living social voucher & really enjoyed it.Very warm welocme in lovely hotel. Would definitely recommend it but if I went again would book in advance for a table for food. Had a bit of a wait but food was lovely once we got a table.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chester
#3 Luxury Hotel in Chester
#3 Spa Hotel in Chester
#4 Business Hotel in Chester
#6 Romantic Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Reservation Options:
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Also Known As:
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Chester
Hotel Grosvenor Pulford

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