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“very nice” 5 of 5 stars
Review of Mercure Chester Abbots Well Hotel

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Mercure Chester Abbots Well Hotel
4.0 of 5 Hotel   |   Whitchurch Rd | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)   |  
Hotel amenities
Ranked #28 of 46 Hotels in Chester
Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“very nice”
5 of 5 stars Reviewed December 27, 2013

Food first class,Very friendly staff would love to stay again, food absolutely fabulous. Great choice of breakfast and the evening meals great. Bar prices expensive but most hotels are but don't let that put you off. Location just 5 minutes off the motorway.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, December 30, 2013
Dear Guest,

Many thanks for your kind comments regarding your recent stay at the hotel. We do hope to welcome you back soon.

Regards

Chris Hull
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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911 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wigan, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2013

we stayed at this hotel for two nights both nights were so relaxed and happy the staff were all very welcoming and helpful the room we had was very clean and warm it d everything we needed we had a meal in the resutrante end the service was outstanding on friday night there were xmas parties on but the room were we had our meal was quite and suzanne and chris and ester looked after us and all the guest very well the food was served beautifull top class food we will be coming back in the summer to explore chester after suzanne gave us alot of information of things to do and where to go thank you to all the staff and happy christmas see you soon

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, December 24, 2013
Dear Guest,

Many thanks for your kind feedback regarding your recent stay at the hotel. We look forward to welcoming you back soon.

Regards
Chris Hull
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

we stayed over on saturday night with a tour group we had a fantastic time there they were christmas parties going on and the atmosfere was amazing every body was happy our meal was lovely the service was what you would get at the top hotels in london a big thank you to suzanne with all her advice of were to go in chester and liverpool we went there the next day she was very helpfull at dinner and breakfast all the staff were lovely and friendly.

Room Tip: the room e had was 222 it was lovely
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, December 20, 2013
Dear Guest,

Many thanks for your kind comments regarding your recent stay at the hotel.
It is always a great pleasure to receive such positive feedback about our staff and it is something we pride ourselves on.
We hope to welcome you back again soon.
Regards
Chris Hull
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2013

On business for one night. Had difficulties with TV but after calling reception a guy called Phil helped with it in minutes. Excellent service from check in through to check out. Went for my evening meal and was met by Phil and Anthony who were very friendly and helpful and even recommended some places to see in Chester - will certainly be back !

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, December 12, 2013
Dear Guest,

Many thanks for your kind comments regarding your recent stay at the hotel.

Regards

Chris Hull
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 9, 2013

Stayed at this hotel as part of a Christmas shopping trip to Chester. Hotel located right next to the Park and Ride bus into Chester. Had the option of including evening meal onto our package which turned out to be very pleasant and good value for money. Dining room lacked a bit of character, but would think in the summer it would be very pleasant. Staff very polite and helpful. Good road link into Liverpool the next day (took around 20 mins)

Basic but would recommend

Room Tip: Room tended to be on the chilly side so worth turning heating up
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, December 12, 2013
Dear Guest,

Many thanks for your kind comments regarding your recent stay at the hotel.

Regards

Chris Hull
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Rd | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Chester
#12 Luxury Hotel in Chester
#12 Business Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
Official Description (provided by the hotel):
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 
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Also Known As:
Ramada Chester
Chester Ramada

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