I don't normally do this sort of thing but seriously, this hotel was vile! Read a few reviews on it and thought, everyone's being dead critical it looks lovely in the pictures. how wrong I was. My boyfriend booked us in for a night for my birthday, he chose that one because it looked a bit more posh than a travelodge, oh dear. Turned up to find out we had to pay £15 to park in a car park down the road, fair enough. I can't fault the staff to be fair, they were lovely and so was the décor and quality downstairs and even in the hallways and so on. So we were thinking that it was a lovely hotel, but the shock I had when I opened the bedroom door. I can't even explain it, the very dated wall paper that was hanging off the wall, the retro sliding door to the bathroom, the shower curtain rail that was held up by a chain that was nailed to the roof, the window that wouldn't even shut properly (baring in mind, January is very cold!). Still I'm not stuck up and put a brave face on as we were going out and "would only be sleeping there". When we got back after our evening out and got into bed we realised that it was two single beds pushed together, which is fine if they would stay together. I kept falling in-between them all night! But the best bit came whenever either of us rolled over, in our single beds, the light switch for the two wall lamps were behind the headboards, therefore the lights were constantly flashing on and off all night. In the end i had to get up and push both beds against the bathroom door (baring in mind the room was quite small). All of this is fine if your paying dirt cheap prices, but it was 80 odd quid! okay, its not breaking the bank, but we booked that because from the pictures it looks lovely and I would even stretch to 'luxury'.. I'd much proffered the travelodge if I'm honest. Put a right damper on my birthday. Just a caution, if your not willing to spend £100+ for one night DON'T BOOK HERE! i can't express how horrific it was. oh and i'll add, that was WITHOUT breakfast.
if your paying £100 or more, i'm sure your room will be lovely, if not then don't bother. ch...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking time to write a review. I apologise you were unhappy with the room you were given and It does disappoint us when we receive reviews of a negative nature. We are currently carrying out a refurbishment & maintenance program within the hotel so rooms are constantly being upgraded, I have checked the room and had the maintenance team in to fix the the window which was reported also by our housekeeping team on the morning of your departure, also a new bed has been put in the room. Should you have cause to stay with us again please contact the hotel directly and mention this and I will, subject to availability upgrade you to one of our superior executive rooms, to allow us to restore your faith in the Westminster. Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.