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“small room” 3 of 5 stars
Review of BEST WESTERN Westminster Hotel

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BEST WESTERN Westminster Hotel
3.0 of 5 Hotel   |   City Road, Chester CH1 3AF, England   |  
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Ranked #33 of 46 Hotels in Chester
Abergele, Wales, United Kingdom
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“small room”
3 of 5 stars Reviewed February 1, 2013

didnt have breakfast or dinner... just one night in a single room.
Extreemely small room and bathroom tiny too, despite having a bath.
TV was one of the old ones (a 14" cube) and the remote switched on the tv, but didnt control chanels or volume.
all in all, not very impressive stay. not that bad, but not that good

Stayed January 2013, traveled on business
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539 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Wakefield, United Kingdom
Top Contributor
65 reviews 65 reviews
56 hotel reviews
Reviews in 47 cities Reviews in 47 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 27, 2013

Stayed here for 2 nights in Jan, having stayed here twice before. Have been really happy with the hotel on previous visits but this time not quite so. There was a wedding party in the hotel and some of the guests were very inconsiderate. On the Saturday evening some of them were in the bar and the language was totally unacceptable, however no one from the hotel seemed to be dealing with this. There was a bar downstairs in the hotel which I think could have used for the wedding guests, this would have in some ways gone towards seperating the loud roudy element from other guests. In the middle of the night we were woken by guests in rooms near us. We mentioned this rude awakening to hotel staff on check out and we did receive an apology. I cant say any of this spoilt my weekend, however I will be looking to stay elsewhere in Chester in future.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Port Talbot, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 24, 2013

we were staying at the hotel with a coach party quite a number of people on the trip complained about rooms mainly to hot not being able to turn rads down, our room was same problem not able to rads off did complain said it would be seen never we were there for four nights in november had to sleep with window open, food was fine we were there on a turkey tinsil break lacked in entertainment didn't create a festive experience.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 22, 2013

I arrived fairly late, around 9pm, and was expecting to be able to dine in the hotel restaurant which was advertised as being open until 9.30pm. Perhaps I came on a slow day (tuesday night) but the restaurant was shut, which after a long time was a little annoying. However, there are a few Indians and other restaurants 2 minutes walk up the road so it wasn't the end of the world.

I went into my room which was a decent size for me on my own and comfortable, clean bedding and an OK standard, nothing special. There was an alarm clock that was falling apart and probably needed replacing. However, I didn't explore the room fully as the radiator was stuck on full, and it was hotter than a sauna! I went down to see if reception had a set of pliers as the thermostat had rusted and was not working, and upon realising that the radiator was stuck they moved me to an executive suite in order to give me a more comfortable room, which I was really impressed by. As a young person on my own, I felt that the staff treated me very well, which isn't always the case for younger people!

The new room was massive, but again, just the odd bits let it down, such as a tear on the sofa, the tiling was a bit dodgy, the windows were dirty, taps were a it temperamental etc. But it was comfortable, fine for the one night.

I feel like it just needs a bit of TLC in order to bring the rooms up to standard, and maybe more focussed cleaning staff. On the plus side, free internet, which is pretty speedy, which is always good.

Room Tip: Rooms at the front of the hotel can be noisy with main road.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cotswolds
Top Contributor
71 reviews 71 reviews
33 hotel reviews
Reviews in 46 cities Reviews in 46 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 19, 2013

Paid about half the rate that the queen hotel wanted across the road and found I had been upgraded to an executive room on arrival. Room and bathroom were both sizeable, clean and very comfortable, I didn't eat at the hotel as we went into the town for dinner with business associates.
Another bonus was the free parking in a pay and display car park next door that didn't charge between 1800 and 0800.
Nice friendly staff at checkin too.

Stayed January 2013, traveled on business
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Sydney, Australia
Top Contributor
125 reviews 125 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed January 13, 2013

Just outside the railway station and a short, pleasant walk to everything in Chester. Friendly and v.helpful staff, good rooms (but check before you sign because we know of at least one very tiny room that's definitely NOT so good, at least not for more than one small person for one night only!). Great breakfast - all you can eat! We didn't find any noise problems despite being at the front overlooking the main road, but if you retire early it could be an issue. Plenty of good pubs and restaurants just a short walk into the town centre - but avoid the underpass because it attracts "undesirables" on occasions. Overall, probably a lot more peaceful than hotels close to the always busy town centre - and they've got a "sister" hotel across the road to help out if they're full.

Room Tip: If they're nearly full you need to be careful you don't end up in the tiny room we got for o...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stoke-on-Trent, United Kingdom
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 1, 2013

At £71 for pre booked B&B this was great VFM. The staff were very helpful and the room was great. we even had drinks vouchers in the deal :-)
Very close to nice resaraunts and only a short walk to the canal, walls and town centre

Room Tip: Park at the rear at £2.90 per day is the cheapeast and closest
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Westminster Hotel

Address: City Road, Chester CH1 3AF, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #33 of 46 Hotels in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Westminster Hotel 3*
Number of rooms: 75
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Also Known As:
Best Western Chester
Chester Best Western

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