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“Lovely place” 4 of 5 stars
Review of Rowton Hall Hotel

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Rowton Hall Hotel
4.0 of 5 Hotel   |   Whitchurch Road | Rowton, Chester CH3 6AD, England   |  
Hotel amenities
Ranked #1 of 44 Hotels in Chester
Hartlepool, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Lovely place”
4 of 5 stars Reviewed October 3, 2013

Lovely hotel and brilliant staff. The grounds are very tranquil and its so peaceful!

Could do with a lick of paint here and there and it's a shame that breakfast wasn't included in our original booking as it stated b&b on the website however, when I mentioned this the staff obliged by including breakfast for us. Be warned though its pricey if not included at £12.50 for a full English.

Our room was very hot so had to sleep with the windows open but this is only a minor grumble. If its peace and quiet and a lovely location near to the city with great staff then this is the place!

Would stay here again for definite.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
074, Front Office Manager at Rowton Hall Hotel, responded to this review, October 7, 2013
Thank you for your review and we are delighted that you enjoyed your stay with us,

We look forward to welcoming you back to Rowton Hall Hotel and Spa soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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518 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • Any
English first
Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

I only stumbled across this venue in February of this year, and I am so grateful that I did. I could honestly write a book on the professional and polite manner in which our day was organised and orchestrated. However, let my shorten.
In particular the staff seem to pay meticulous attention to detail when maintaining the grounds. Very clean and tidy outside and in, making first impressions a good one. To Stacey our contact leading up to our big day. Every bit of our wedding day details form was made digestible. To Tony the manager of Rowton Hall. A very approachable individual, who's experience in the industry is apparent when speaking with him.
An extra special thank you to Tom who looked after us our wedding day. Your job is obviously a diverse one, and there was nothing that you encountered on the day that you didn't handle with great calmness, reassurance, and profound efficiency. For example, a couple of our guests failed to tell us about their special dietary requirements in advance. This was not a problem in Toms eyes, and quickly liaised with his kitchen staff in order to provide an alternative meal. No dramas, no fuss. My kind of guy.
Saturday 28th Spetember 2013 was the most important day of mine and Jemma's life, and I'm so happy I decided to invite all the people I care about to this venue. It could not have been better.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
074, Front Office Manager at Rowton Hall Hotel, responded to this review, October 7, 2013
Thank you so much for your lovely review and we are delighted that you had such a fantastic wedding day.

I will certainly pass on your wonderful comments to the team.

We look forward to welcoming you back to Rowton Hall Hotel and Spa very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotherham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2013

A most lovely hotel in Chester ,the lady who owned it so charming took time to chat. Beautiful rooms and so clean .the hotel is near to Chester shopping paradise for all us women .will return to this lovely hotel .thankyou to all you wonderful staff .

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
074, Front Office Manager at Rowton Hall Hotel, responded to this review, October 4, 2013
Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crewe, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

The best hotel we ever stayed in. Leisure centre most exceptional.. Care and personal attention from the owner to the junior staff could not be faulted with nothing too much trouble. We felt like royalty surrounded by smiling staff everywhere.

Room Tip: Our room overlooked the garden and was superbly appointed.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
074, Front Office Manager at Rowton Hall Hotel, responded to this review, October 2, 2013
Thank you for your lovely review and we are delighted that you had such an enjoyable anniversary stay with us.

We look forward to welcoming you back to Rowtoon Hall Hotel and Spa soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 30, 2013 via mobile

My husband and I booked in at the Rowton Hall following a deal on SecretEscapes.com and the good reviews on Trip Advisor. The outside of the hotel is beautiful and there is plenty of parking. The hotel is only a few miles from the city centre and is only a short drive or taxi away.

Inside the hotel is very nice and there were areas for weddings and other events - although there was a funny smell in the conservatory we had to walk through to get to our room! Our room was nice, but small and showed wear and tear due to the age of the building. It got ridiculously hot in the room at points so we had to have the window open the whole time.

The bathroom was basic but adequate although very little toilet paper was provided and one of our towels was removed and not replaced meaning we had to request another one when we went out for the evening. Unfortunately we had to ask a second time on our return only to get some young man knock on our door, pass us the towel and leave without so much as a word. Generally the staff were polite and friendly but there was one bartender/waiter who left a lot to be desired.

We ate in the restaurant on one evening. The food was good although there was not enough choice to make us want to eat in there again.

One of the main reasons behind choosing this hotel was the spa. We fancied a spa break with a few treatments but the spa itself unfortunately wasn't very relaxing. There was an extractor fan or similar which made a loud noise as well as a whistle coming from somewhere which took away from the tranquility. We ended up using the pool, jacuzzi and steam room for about twenty minutes and then leaving.

Overall our stay was nice - nothing to shout about, but it was a good price through SecretEscapes. Given the large discount we were given, I would definitely not return at the hotel's full price. I would also recommend booking at a room only rate as the breakfast cost a ridiculous amount for what it was and it would have actually worked out cheaper paying for it separately.

  • Stayed September 2013
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
074, Front Office Manager at Rowton Hall Hotel, responded to this review, October 22, 2013
Thank you for your 4 star rating review. We are delighted that your enjoyed your stay overall and we look forward to welcoming you back to Rowton Hall again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rotherham
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 30, 2013

Me and my friend stayed here for 1night the staff are very friendly the food was lovely the spa was ok the steam room could do with a up date an the pool a good clean but the treatment rooms was lovely as we're the spa treatments the room was lovely the hotel was in lovely big grounds I would return to this hotel

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
074, Front Office Manager at Rowton Hall Hotel, responded to this review, October 1, 2013
Thank you for your lovely review and we are delighted that you enjoyed your stay with us.

We look forward to welcoming you back to Rowton Hall Hotel and Spa soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, England
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

My husband and I stayed here whilst attending a wedding back in May. This was our third stay overall. It is always a pleasure to stay at Rowton Hall as the whole experience is lovely. The hotel is immaculate, lovely clean comfy rooms and great food. The staff are always pleasant and actually smile, which seems a rare thing nowadays. Keep doing what you're doing as it works :-)

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
074, Front Office Manager at Rowton Hall Hotel, responded to this review, September 30, 2013
Thank you for lovely review and we are delighted that you enjoyed our stay with us.

We look forward to hopefully welcoming you back to Rowton Hall Hotel and Spa soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rowton Hall Hotel

Address: Whitchurch Road | Rowton, Chester CH3 6AD, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Chester
#1 Luxury Hotel in Chester
#4 Family Hotel in Chester
#5 Business Hotel in Chester
#7 Romantic Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rowton Hall Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Rowton Hall Country House Hotel Chester, enjoy our Health Club & Spa, an elegant Georgian Manor House, built in 1779. Rowton Hall Hotel is a beautiful 4AA star Chester Country House retreat set amidst 8 acres of award winning gardens and pastureland. Located in Christleton, just 2.5 miles from the Roman City of Chester. Our Hotel Chester is ideally situated in the rural setting of Chester, and has easy access to local Chester tourist attractions, such as the Chester race course, Chester Zoo, Blue Planet Aquarium and the historic tours of Chester to name just a few. We have easy access to North Wales, Manchester and Liverpool whether you choose the drive or use Chester rail service. We have complimentary car parking facilities for up to 200 cars and can also accommodate for helicopters to land on the hotels grounds with ease. We have many special breaks giving you the opportunity to indulge in one of Chester’s finest country houses a hotel Chester situated in a tranquil settings. Our magnificent hotel Chester is full of character and charm and is renowned for a warm, country house welcome with personal attention at all times. All 37 bedrooms are individually designed and have en suite bedrooms, direct dial telephones, trouser press, freeview TV, Tea and Coffee making facilities. We also offer complimentary Broadband in the bedrooms and wireless broadband in the conference rooms. ... more   less 
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Also Known As:
Hotel Rowton Hall
Hall Hotel Rowton
Rowton Hall Chester

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