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“Wonderful hotel, but dont go for one of their christmas parties” 1 of 5 stars
Review of Carden Park Hotel

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Carden Park Hotel
4.0 of 5 Hotel   |   Carden Park, Chester CH3 9DQ, England   |  
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Hotel website
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Hotel amenities
Special Rate
2 night xmas from £335pp
Ranked #14 of 43 Hotels in Chester
Chester, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
51 helpful votes 51 helpful votes
“Wonderful hotel, but dont go for one of their christmas parties”
1 of 5 stars Reviewed July 14, 2010

wonderful place, great setting, well maintained, but I will be avoiding their Christmas functions in future. We booked as a party of 25 to discover that we were to be joined by another 225 people. Asked to be there by 7:30 for 8pm, sat down 8:10 eventually got the soup at 9pm.
Apparantley they were waiting for the last people to arrive. I think they may have been understaffed for the number of people attending, complaits were listened to but not acted upon

  • Stayed December 2009
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1,463 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Solihull
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2010

A very fine hotel set in lovely grounds.
We had the Niklaus suite which is probably the nicest suite I've ever stayed in. The boys had a Junior suite & this was extremely well equipped (2 LCD TVs in a Junior) & a balcony. N.B. Wi-fi reception not too good in the junior suite.

There are two restaurants- we did not use the a la carte as the selection was rather small & my wife's tastes are somewhat plain compared to what was on offer. The bistro restaurant was better for us particularly with two teenage boys.
Breakfast was excellent, full choice and very well cooked.

Chester is a few miles away but is a must see. Excellent short stay overall.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2010

I have stayed at Carden Park Hotel a few times and have always had a better than expected time. The staff are friendly, rooms are of a high standard and there are plenty of activities to get involved with, however there is usually a charge for them.

The gym, pool, jacuzzi and steam rooms are free to use for guests- we could easily use these facilities for hours as it never seems to be very busy.

We have also hired mountain bikes and enjoyed cycling on the paths around the huge golf course and through the muddy quad bike tracks. There's other activities available such as an assault course, archery, quad biking, walks and it's main attraction- the golf course.

It is located in a place which doesn't really have public transport links to Chester or Wrexham which is a bit of a let down, but it's location is fantastic for the activities offered.

Overall, I always enjoy staying at Carden Park, I would advise people to sign up to their mailing list as they do have good offers available for stays which then make it value for money. If I had ever paid the full price I would probably say it's slightly expensive for what you get.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scotland
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 4, 2010

We booked Carden Park through a link from one of DeVere's emailshots. £89 for B&B with afternoon tea for two with a free upgrade to a room overlooking the front (golf course). No complaints at all - the only minor mistake was when we checked out and the afternoon tea was added in error (it was immediately removed). We didn't eat at the hotel in the evening as there is a FANTASTIC gastro pub 5 mins away (turn left out of the main entrance). However, breakfast was superb with a huge choice and quality cooked food (local sausages, decent bacon, etc.). Main highlights: lovely peaceful setting, great room and superb breakfast. Recommend signing up for DeVere's offers as this is by far the cheapest way to stay!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hemel Hempstead
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 20, 2010

I organised a large conference at Carden Park and would thoroughly recommend it. Located in its own grounds with lots of activities and facilities it is very self contained and there is plenty to keep delegates occupied outside of the main event. The staff could not have been more helpful and all our requirements were delivered in a friendly, timely and efficient manner and they looked after me as the organiser and there was plenty of staff about so there was always someone on hand to assist. The Carden suite is a fantastic room and the hotel made a real effort to convert it into a different room for our private dining in the evening, giving it a slightly different feel each night. Additionally there are lots of other rooms available for breakout areas and the hotel has lots of flexible rooms to cater for most needs. The food was more than adequate and served in a professional manner. The bedrooms are very comfortable. There is pleny of parking on site. The only downside is It is not the most convenient location for travel by public transport with a taxi from Chester costing approximately £25 and from Crewe £40. I would thoroughly recommend this hotel and hope to return again for leisure so I can have time to really enjoy the location and wonderful facilities.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lancashire
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 52 cities Reviews in 52 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 19, 2010

Carden Park is in a lovely hotel in a beautiful location, with a lot of facilities for families.

However, our impressions of the hotel will forever be clouded by the most miserable, unfriendly receptionist we have ever encountered anywhere. It was clear that she saw us as a nuisance to be tolerated rather than paying guests who ultimately pay her wages.

Other than that, the food, room and facilities were excellent, but the initial welcome (or lack of it) would mean that we wouldn't be in a hurry to return.

  • Stayed May 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Hampshire
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 14, 2010

Mixed emotions here really on a quick overnight visit for a local wedding (not held at the hotel itself). There was at least one wedding taking place in the hotel and it was clearly packed with guests.

Lovely room, spacious and well appointed but there was certainly the odd thing in the room that a bit of beedy-eyed general maintenance could easily put right (e.g. quick lick of paint on the bathroom ceiling which was getting mouldy).

A huge superking bed that looked wonderful but was let down by the fact it was clearly past its best - it had two very saggy channels where other people's bodies have been lying for too many months/years, and these undermined the support and therefore the quality of the sleep. I seem to be on a run of staying at hotels with bad beds, which is a shame as they're in the business of supposedly giving you a good night's sleep.

Also, very well-kept grounds but the groundsman was trundling about at 8.30am on sunday morning on his mini-tractor and parked it outside our (open) window and left the engine running for 5 minutes while he pottered about picking up weeds etc. Just a really obvious thing NOT to do I would have thought. 8.30am on a sunday when the world is trying to have a lie-in! Just silly really.

On the plus side - had a great lunch in the sunshine when we arrived on the saturday - the bar staff were friendly and seemed to cope well with the masses of other guests all chcking-in and wanting a quick lunch before getting ready for their respective do's.

And we were anticipating carnage at breakast on sunday morning at 9.15am, but despite being incredibly busy, the food was great and the service was fine.

Without the poor quality bed and the over-zealous gardener, this would easily be a 4 or or a 5.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carden Park Hotel

Address: Carden Park, Chester CH3 9DQ, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Chester
#6 Business Hotel in Chester
#6 Spa Hotel in Chester
#9 Romantic Hotel in Chester
#9 Luxury Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carden Park Hotel 4*
Number of rooms: 196
Official Description (provided by the hotel):
Carden Park Hotel Golf Resort and Spa - Located within 1000 acres of beautiful Cheshire countryside, Carden Park offers the perfect destination for both business and pleasure. Boasting 2 championship golf courses, the Nicklaus and the Cheshire plus all the golfing facilities any keen golfer could need including practice greens, driving range and Clubhouse with pro shop.Rosette awarded dining in Redmond's Restaurant offering a formal dining experience. Alternatively try The Vines, inspired by the onsite vineyard, enjoy informal dining with speciality dishes including local steaks and hanging kebabs. Additional dining venues include Jack's Bar in the Clubhouse, welcoming golfers and non-golfers and Morgan's bar, ideal for afternoon tea.Award winning Spa with 20 treatments areas and over 40 treatments of choice plus spa days and spa breaks using the highest quality products.196 stunning bedrooms, many with views over the golf course and Welsh hills beyond.Full conference facilities with a choice of 18 meeting rooms and additional activities onsite include jogging routes, tennis courts and children's playground. The onsite activities centre offers KONG aerial ropes course, Quad biking, segways, laser clay shooting, archery and much more! ... more   less 
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Also Known As:
Carden Park Chester
Hotel Carden Park
Carden Hotel Park

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