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“Let down on school trip” 2 of 5 stars
Review of Dewa Roman Experience

Dewa Roman Experience
Peirpoint Lane, Off Bridge Street, Chester CH1 1NL , England
01244 343407
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Ranked #63 of 96 things to do in Chester
Attraction details
Cheshire
Top Contributor
53 reviews 53 reviews
36 attraction reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
“Let down on school trip”
2 of 5 stars Reviewed August 12, 2013

Having visited here 3 times before, I have always been happy with the service and facilities at Dewa however after taking a school on a class visit recently I was very disappointed.

The museum is mainly aimed at children and does offer some hands on experiences. There needs to be some updating as the activities are a bit out of date and not as interactive as they could be.

It is interesting to see how Roman Chester was and developed however it was the shocking customer service that was disappointing. The staff were too eager to book in schools and stack and pack them in to make the most money. The day was very rushed and did not give the children opportunity to ask questions or explore with confidence.

We took a child who uses a wheelchair and I wouldn't say it was that suitable. The activities were not that well adapted and it wasn't very disabled friendly to be honest.

The staff were a little pushy about all aspects including the gift shop, how long they were taking in the toilets etc - I understand that they are busy and there are other schools but the children pay a lot of money for the trip and it is up them to help make the day special. At many times, I ended up leading the trip myself and explaining things to the class in a child friendly way.

There's no doubt that the school trips here will continue for other schools but not our school, as I felt both as a teacher and a member of the public that it was starting to get a bit out of date and that the service was all about making money than giving a good day out.

It is a shame as in the past I had enjoyed it very much.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
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English first
surrey,uk
Contributor
19 reviews 19 reviews
5 attraction reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“A little disappointed”
3 of 5 stars Reviewed August 10, 2013

Was expecting an experience similar to Yorvik in York, but was disappointed, Clearly aimed at school trips, not much of interest to adults who are interested in Roman Chester.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Top Contributor
72 reviews 72 reviews
27 attraction reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
“Interesting History”
4 of 5 stars Reviewed July 31, 2013

Great fun for kids and adults alike. A real insight into how Chester was in the Roman times.
Tie in with a visit to the Museum and / or a walk around the walls.

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
6 attraction reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good for young children perhaps”
3 of 5 stars Reviewed July 19, 2013

Our visit to this attrraction was delayed owing to the number of school parties of young children going through. Interesting but not an attraction I would intend on revisiting.

Visited July 2013
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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
“Bit pricy but enjoyed it”
4 of 5 stars Reviewed June 5, 2013

Really interesting enjoyed the way it was laid out . Would recommend it . Lots of information but told in interesting ways .

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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