Stayed here with my daughter for some Christmas shopping. The hotel was clean, the room spacious with everything we needed. The service was particularly attentive especially the young girl who served us both at breakfast and in the evening. She was helpful and accommodating and really charming with my daughter - sorry, I wish I knew your name! The only reason I have not given the full 5 star rating is the parking. Other Premiers both north and south of the city have good parking facilities with 'park and ride' nearby; this one had very limited parking and most guests have to park elsewhere and pay! Next year I will do the park and ride and stay slightly out of the city centre avoiding the stress and worry about parking.