We used to take all our out-of-town guests here. Each time ended up worst than the last in terms of the service. The first two times they told us we had to relinquish our table by a certain time. We were fine with this arrangement and stayed. However, at the end of the meal, the staff were completely inattentive, and then (both times) they gave us a bit of a hard time when we were leaving near the deadline. If you are going to enforce a deadline, it helps to bring the bill as soon as the customers ask for it! The last time we went, a server spilled soy sauce on my husband's brand new tan jacket. The server cleaned up the soy on the floor, but didn't ask about the jacket even though it was fairly evident what had happened. We tried to speak with the manager on the way out, but he was not there, and we were told to call back the next day. After endless phone calls (mostly generated on our end), and unresponsiveness on their end (barely agreeing to cover the dry cleaning, which incidentally did not clean the jacket; never offering to replace the jacket; requiring us to go there to turn in the cleaning receipt instead of having some one pick it up from us--we live 2 minutes away), we decided we would never return. Sad because we liked the food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.