I booked by telephone a table for 4 adults plus a child, specifically requesting a high chair. When we went to the pub, the waiter showed me a table with 4 normal chairs. When asked about the requested highchair, he said they don't have highchairs in the pub (meaning they never had any highchair, not just at that particular time). I told him this was not mentioned by the girl at the telephone and my booking was accepted, and he repeated that they don't have highchairs.
I can't say anything about the food because I left the place right away, but they clearly have a problem in customer service.
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