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“Dreadful” 1 of 5 stars
Review of Travelodge Cambridge Orchard Park

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Travelodge Cambridge Orchard Park
Chieftain Way, Orchard Park, Kings Hedges Rd, Cambridge CB4 2JX, England   |  
Hotel amenities
Ranked #10 of 34 Hotels in Cambridge
Cambridge, United Kingdom
1 review
“Dreadful”
1 of 5 stars Reviewed 5 days ago NEW

Had a night booked in this travelodge the power cut off halfway during the night no power atall purchased food from downstairs didn't get what I paid for poor customer service would not recommend staying at this travelodge

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Travelodge

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165 reviews from our community

Traveler rating
    67
    59
    15
    12
    12
See reviews for
37
55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Sheffield, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed on the ground floor - room three and the noise was dreadful. I endured noise both from the housing estate opposite and from the guests walking about at 3am. As I was near the reception door, everyone had to walk past my room. The noise was dreadful and I didn't sleep from 3am onwards.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Niki from the Social Media team at Travelodge Cambridge Orchard Park, responded to this review, 4 days ago
Thank you for taking the time to review our hotel. We’re really sorry to learn you were disturbed by other customers during your stay. We ask customers to be courteous to other guests during their stay so we apologise that this did not happen on this occasion. We would like to offer a resolution so please provide us with more information on the contact us section on our website.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Once again, had a brilliant stay in this hotel. Never have a problem. Staff are lovely and friendly. Rooms are great, comfortable bed and pillows. Shower is amazing. We had food in the bar on Sunday night. Can't fault it, was lovely and amazing.

I will be staying again, hopefully in next couple of months.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fakenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel offers great value for money, is very comfortable and has the great new look. Bar/Cafe is good value for money and speedy service. Only downfall was heavy traffic. Easily acessible and well sign posted.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Travelodge was a lovely, clean and very quiet place to stay, the staff were very friendly and extremely helpful. It was close to Cambridge and a good bus route but would probably advise to use the Park and Ride as it was a lot cheaper and the buses ran about every 10 mins. Would definitely stay there again.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night as the nearby Premier Inn also on the Orchard Park, where we usually stay on trips to Cambridge, was fully booked. The room was basic (no bath, only a shower) but clean. Clean kettle, no hair-dryer. Food was basic, but OK - basically burgers, hotdog, fish and chips etc.
It is an odd location, in the middle of a modern estate, but not unpleasant. Only complaint would be clientele (not the fault of the hotel). There was a big row in the corridor outside our room at 2 a.m. after the night receptionist apparently had to knock on a guest's door because someone had complained about the noise from her TV. The receptionist was very pleasant and calm but she berated him for ten minutes at volume for politely asking her to show consideration. Another guest joined in by berating the berator. Still, had a similar experience at an expensive hotel in The Lakes recently. (Note to oneself - In future ask for a room away from people who want to have rows at 2a.m.). Breakfast against pleasant but basic - cereals, juice and then choice out of scrambled egg, beans, bacon, sausages and tomato - pleasant but no mushroom or fried eggs, a bit disappointing. Not complaining. Functional and value for money. Staff a bit thin on the ground but pleasant.

Room Tip: Probably the higher up the better.
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had no where to stay rang Travelodge who found us a room which I did think was a little expensive but we accepted it and followed sat nav instructions.
We were convinced when we arrived at a brand new housing estate that we must have the wrong address but no to our surprise smack bang in the middle and very much in the same style of building was Travelodge.
It was very impressive which I didn't expect to say that about a roadside motel.
Inside was very welcoming, clean and bright. All the staff were friendly, professional and full of information.
I was surprised to find the bar was still open on arrival and that was 11.40pm.
The room was spotless and spacious, everything was very modern.
Breakfast was very tasty, as much as you could eat with plenty of variety.
I would highly recommend this Travelodge.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Cambridge Orchard Park

Address: Chieftain Way, Orchard Park, Kings Hedges Rd, Cambridge CB4 2JX, England
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cambridge
#5 Family Hotel in Cambridge
Price Range (Based on Average Rates): $
Number of rooms: 138
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Also Known As:
Travelodge Cambridge Orchard Park Hotel Cambridge

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