What spoilt my stay was that my toilet bag (with some expensive make up items) disappeared from my bathroom. While it might have been a mistake - I placed the bag on the floor for lack of space and the chamber maid might have taken it with the laundry - I got no reaction from the hotel management at all - neither while I was still in the hotel nor any answer to my mail later. No apology - nothing!! There was also a problem with a double booking.
The location is admittedly great but otherwise the decor is outdated and the service not appropriate for the price. I would not go back for business.
- Official Description (provided by the hotel):
- Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more less
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- Also Known As:
- Doubletree By Hilton Cambridge Hotel Cambridge
- Hilton International Cambridge
- Cambridge Hilton International
- Doubletree Cambridge
- Hilton Cambridge