I would advice if you have no choice but to stay in this awfully arranged business that provides no help whatsoever to the customer when in an uncomfortable situation you should think twice because even then anywhere is better than these apartments.
The owner of the business from what I gathered from the very stressful and fruitless telephone call is in no 'position' to accept responsibilty even after a careful explanantion of the facts that led me to unfortunately book this crap hotel.
The lady refused to accept that though I had expressly stated I was arriving at 12 noon, I could not move in till 3. She is rude and taxing to talk to.
I would advise that its best to stay in other apartments or even hotels as they would not give you a refund for any complaint made if possible and would vehemently refuse to accept responsibilty for any situation that is their fault. Oh and if you express your anger you are termed 'abusive'. Just a warning.
- Official Description (provided by the hotel):
- Octavia Apartments offers stylish, luxury serviced apartments for business and leisure visitors to Cambridge. Located in a renovated Victorian townhouse, these new apartments enjoy an excellent location within Cambridge. The apartments are within a two-minute walk from the railway station as well as within close proximity to city attractions and University Colleges. Our apartments come with double or twin bedrooms as well as a private lounge, kitchen, and bathroom. They are available on a nightly basis & weekly bookings benefit from their last night free of charge. ... more less