We were highly fortunate to hold our Wedding Reception at the Grouse and Ale in Lane End for 40 guests on 6th September and we were very grateful that the staff members there were able to accommodate us, as due to the failures of another local venue, the Grouse had a relatively short time to arrange the Reception.
All staff members were very helpful and supportive throughout the planning and organisation of our Special Day and worked hard to ease the natural anxieties and concerns. This they did with great kindness, patience and good humour.
The Reception itself was literally first class. The Function Room was presented in an excellent way. The food was simply outstanding. The wine, beers and soft drinks provided for guests were very good. All staff members were very attentive and supported all our guests very well, including several with mobility difficulties. Our photographer enjoyed and appreciated having such an appropriate, interesting and attractive environment to work in and this enabled him to produce great photographs.
The cake we ordered from an outside supplier –not the Grouse and Ale!-was delivered very late. Fortunately, we had purchased a cheap supermarket cake as an insurance against this eventuality and the staff members of the Grouse and Ale were able to decorate this in minutes to such a high standard, that a number of our guests remarked how good the presentation of the cake was!
I should say that we are not easily impressed – in fact on occasions it has been suggested that we are a tad ‘picky’, but in all honesty I have to say that the whole event at the Grouse and Ale was outstanding and provided excellent value for money. Just wish we’d booked there in the first place! We cannot thank the Management and Staff of the Grouse and Ale enough for making our day so special.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.