I booked a TWIN room for myself and a friend. When we entered the room the second bed was in fact the sofa converted into a very small single. This was not as advertised or stated on the website at the time of booking.
The room was unbearably hot and airless as the windows only open a couple of inches. A room fan was provided but was ineffective. We did not sleep at all that night what with the heat, the noise from the fan and the traffic from the main road.
Breakfast: to say it was mediocre would be paying it compliment. We were informed that they had ran out of croissants (this was at 8:45am)! There was a queue of the woefully inadequate toasters which required two attempts to get the bread moderately brown. The orange juice was of a poor quality, warm and in my opinion undrinkable.
Staff: in both the hotel and the neighbouring restaurant were very helpful and professional. When asked whether I had enjoyed my stay I said regrettably not. They initiated their "good night's sleep" policy and promptly gave me a full refund.
Although grateful for this it did not compensate for a lost night's sleep.
I know Premier Inns are classified as budget hotels but at £70 per night this reflected poor blue for money.
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- Also Known As:
- Premier Inn Aylesbury Hotel Aylesbury