We came to the dog house for our first time to celebrate a birthday.
We were greeted and shown to our table unfortunately thats where the service ended.
We waited over 30 minutes for a sunday roast, my beef was very tough and flooded in gravy and my wife s turkey was pink raw in places.
Customers should be given gravy in jugs not flooded on the plate. Noone came back to check if everything was ok or get us anymore drinks.
I always give a venue a second chance, judging by how they handle my complaint, unfortunately I was told that she would let the chef know and the rib of beef is usually tough?!
The staff are friendly and this could be something special, but take it from an ex food and beverage manager improved staff training and better cooking along with good complaint management and you will succeed!
- Official Description (provided by the hotel):
- Ideally situated just outside of Aylesbury, the newly refurbished premises offers a comfortable location for patrons to relax and enjoy high quality food. Our location has the relaxed atmosphere of a country pub coupled with the convenience of easy access from Aylesbury town centre only 1 1/2 miles away. We have 4 fantastic bedrooms all recently refurbished to a high standard should you be needing some where to lay your head. So if you are looking for accommodation in the Aylesbury or Bucks area why not take a look at the Doghouse ... more less