I was waiting at the bar for over ten minute while the one barman made cocktails. The manager was in the background arranging tables, but didn't see fit to come over and help - appalling customer service.
We then bought three dishes off the menu. We were served stale chips which we asked to be replaced and they were - but why serve bad ones in the first place.
The other two dishes weren't much better so we complained and got a refund. Fair enough but why serve substandard food in the first place. Trust me, I'm not that fussy but I do refuse to pay between £5 and £10 for below average food. In this case way below average.
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