Quakers Friars apartment 2/13.
Family trip for 6 days .Booked based on the web-site presentation and reviews. This apartment was missing basic essentials like a plug for the sink to wash dishes, mop (no head) & brush for the floor. Carpets in the bedroom were stained with a trail of shower gel and other marks. En-suite shower drain was restricted/blocked, the toilet flush mechanism needed a cardiac chest compression to work and the pungent smell of poor plumbing was truly something.
A small army of cleaners and a maintenance engineer came to the apartment after I informed the manager of my disappointment and the faults. They told me they knew about the faults and carpets but neglected to rectify it or tell me prior to my arrival.
Advice was sought on car-parking prior to arrival but non was given except check the web-site, which was basically a link to the most expensive parking. 6 days cost over £120 based on their advice.
Location was excellent but bear in mind this company welcomes all comers and that includes party's (stag, hen and groups) so expect noise until the early hours on the weekend. They don't enforce their quiet policy. Great if you're a party but not if you're a family.
Overall a disappointing experience from a company claiming a premier standard. Ironically, the manager informed the apartment met 'their' 4 star rating. Wonder if the same would be said by the AA/RAC or any other independent body.
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