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“A nice lunch” 4 of 5 stars
Review of Gbk

Gbk
Cabot Circus, Bristol BS1 3BQ,, England
0117 927 9997
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Ranked #517 of 1,459 Restaurants in Bristol
Cuisines: American
Dining options: Reservations
Restaurant details
Dining options: Reservations
Bristol, United Kingdom
Senior Contributor
45 reviews 45 reviews
32 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“A nice lunch”
4 of 5 stars Reviewed January 26, 2013 via mobile

Went for lunch on a busy saturday afternoon lovely polite member of staff told us there would be a wait of 10 mins for a table and provided us menus to look at while we waited. We didnt have to wait that long before taken to a clean table she explained the process for gbk ordering at the tills etc, we ordered where my husband was asked how he'd like his burger cooked (mine medium, his well done) which was great and it was perfectly done. Wasnt too expensive for a nice meal which was very filling. Staff polite, service quick and good food - will go back.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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59 reviews from our community

Visitor rating
    17
    18
    12
    9
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Contributor
17 reviews 17 reviews
17 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Bring your wallet”
2 of 5 stars Reviewed January 9, 2013 via mobile

Ok, you can see the menu outside and how expensive it is, but it's still a shock when you pay! Only go with some kind of discount!

PROS - the food here is good. Nice chips, sauces and of course burgers

CONS - surprise surprise, the price. Once you add up the price of your burger, some chips which you have to order seperatly, and your drink, it adds up to about £18 each!!

-the service not great. You order everything at the till which means all the staff that ate walking around are very unwilling to help with anything else. It also Takes a long time for them to cook your food

    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket, Thailand
Top Contributor
83 reviews 83 reviews
48 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“Over priced, poor quality”
2 of 5 stars Reviewed January 5, 2013 via mobile

We ate here 5/1/13, we have never eaten at a gbk before, and will never eat there again!!!!! The food I'd greasy, and the fries were really dry, the homes law was the only high light in a poor meal, if you want a burger go to Burger King, or McDonald's, and save yourself the extra £35.

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bristol
Contributor
14 reviews 14 reviews
4 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Had to wait 40 minutes for meal, to be told they had lost our order.Poor Service”
2 of 5 stars Reviewed December 28, 2012

Will will definitely not be returning, We ordered two basic burgers with fries and drinks. Drinks were bought out immediately meaning they had been consumed by the time our food eventually arrived some 40 minutes later. Couples near us who arrived way after us received their orders so i thought it best to query with the staff. To say they seemed like they couldn't care less was an understatement. They eventually informed us that our ticket had fallen down the back of a cabinet and that is why the food had not arrived. I don't understand why none of the many staff on duty did not observe that we had been waiting for so long and maybe think to query where our food was with the chef. Very poor customer service. All they did was offer us a free dipping sauce with our meal...wow..a whole £1.50 for a food we did not order and therefore had no desire or need for. Surely a more suitable compensation would have been a discount on the meal we had already paid for? The meal in my opinion was hugely overpriced and by no means gourmet. Excessive on the feelings made the burger a nightmare to eat. We were so dissapointed and have spread the word to friends and family. Such a shame,

  • Visited December 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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Frome, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Perhaps only one up from Macdonalds....”
3 of 5 stars Reviewed December 18, 2012

I enjoyed my wild boar burger and my boyfriend enjoyed his don burger, however the service was the strangest I've ever experienced. You order and pay at the counter, making it feel like a fast food restaurant so I'm not sure how good it would be on an evening because even at lunchtime I didn't think that was right. The 'homeslaw' was not what we expected, I had to ask for a pot of mayo in order to mix it into the side and turning it into a proper coleslaw that you would want with your 'gourmet' burger! Liked it as our first visit here but not sure we'll be back.

  • Visited December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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