I love the fact that so many people have reviewed this disaster zone on the same evening as me and my spouse. Friday 28th October must have been a monumental evening - it was my 5 year anniversary and having read the reviews I was expecting the worst but as we are hard up at the moment and had to use the voucher before tuesday we thought we would give them the benefit of the doubt and see what it was like.
We arrived at 8.20pm and were seated after a few minutes - the place looks nice although it is a little strange how the optics are all emply and there are only 3 members of staff. We sat down and ordered our drinks, I asked for white wine and wasn't given any choice as to which one I would like - there isnt a drinks menu so i have no idea! There were about 25 people there - one table was celebrating a birthday - they weren't in for a happy one! We ordered from a dirty piece of paper poorly printed and unloved, waited an hour for our starters - whilst waiting we saw one waitress run out three times to buy wine and god knows what else. Everyone in the restaurant was waiting - it was like being in a doctors waiting room! By this point we realised it was abundantly clear that all the reviews on here are completely true and we were in for a bumpy ride - instead of getting stressed we found it pretty amusing to witness such a farce.
My husband went to the loo and it was disgusting, broken tap and blocked toilet.
The starter arrived and as others have said - only one chicken skewer on top of a salad mostly found at a kebab van.. I had falafel - usually these are the size of golfballs but i had three malteser sized lukewarm balls. Served on a badly chipped/burn damaged plate.
Meanwhile everyone was still waiting and the atmosphere was getting more and more tense - the one bloke in the kitchen looked like he was just standing around idly - even for one man I dont understand how it takes an hour to prepare the measly starters even if it was for every customer at the same time!!
By this point we decided that it wasnt worth ruining our anniversary for this place and decided to jump ship. We have never walked out of a restaurant before.
We left (the waitress was at the shop anyway) and went to Nandos on Park St which was amazing and when we explained our anniversary meal so far they gave us our drink on the house and told us never to go there again - they really didnt have to tell us that!
About 30 minutes of being in Nandos we saw the couple from the table next to us walk in!! Amazing! I spoke to the girl and she said that we weren't the only ones to leave and that as her partner was morroccan he was really appalled at the starter and service so they left before the main course too.
I am wondering if they are pushing their business via the voucher deals - pocketing the money and not using it to pay for fundamental things such as food, drinks or staff. We will be complaining to KGB deals as this is not somewhere they should affiliate themselves with.
If you own or manage Tan Tan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.