The hotel is easy to find, as it's close to the main road - the downside of that is traffic noise. As others have mentioned, the car park is shared with a retail park, which is busy and noisy in the day, but quieter in the evening. The interior of the hotel looks as if it has been refurbished recently and has nicer than average decor. The lady at reception was very helpful and changed me to a ground floor room at my request - but really, why don't these places have lifts? Otherwise it was par for the course as Premier Inns go, though not exactly cheap. Plenty of hot water in the shower, but a bit patchy in the sink. The kettle lid was broken in my room and boiling water leaked out when I poured; I reported it when I left and they assured me it would be replaced.
Breakfast is next door in a Brewers Fayre pub (no indoor access from the hotel), and this was a shambles. I waited well over 5 minutes just to be seated while several servers ignored me and avoided eye contact. When the queue had grown to 5 people, I went in search of someone to seat us, and the member of staff I found was huffy rather than apologetic. In general the staff seemed rushed and overworked, and struggled to keep the breakfast items stocked up. When I arrived, all the juice jugs were empty, except for enough apple juice for about 2 glasses. I appreciate that the restaurant is not run by Premier Inn, but as hotel guests are served breakfast in there, the hotel should monitor the level of service.
- Also Known As:
- Premier Inn Bristol Filton Hotel Bristol
- Premier Inn Bristol Filton Hotel
- Official Description (provided by the hotel):
- We are situated on Shield Retail Park. We are located just 4 miles away from Bristol city centre. We are conveniently located by Airbus, The M.O.D and Rolls Royce. We have 62 rooms and offer free parking in the retail car park. Our Brewers Fayre Restaurant offers pub food as it should be. ... more less
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