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“Success has gone to these people's heads” 1 of 5 stars
Review of Arch House Deli

Arch House Deli
Arch House, Boyces Avenue | Clifton Village, Bristol BS8 4AA, England
+44 117 974 1166
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Ranked #84 of 1,530 Restaurants in Bristol
Certificate of Excellence 2014
Price range: $8 - $15
More restaurant details
Restaurant details
Dining options: Lunch, Breakfast, Outdoor Seating
Description: UK Deli of the Year 2011/2012 and Bristol Best Deli 2012 & 2013. We were chosen for the emphasis we place on having friendly approachable staff, our ethos on using local products, hosting regular tasting events and on stocking interesting, exciting and most importantly, tasty deli food. We also have a cafe as well as outside seating and are open 7 days a week, so next time you are in Clifton Village come along to the UK's top deli and try one of our great sandwiches or why not share a tasting platter of olives, charcuterie, artisan cheeses & breads with a glass of one of our favourite wines. Gift hampers are also a speciality of the deli and are a great way to let somebody know that you're thinking of them, whatever the occasion. At Arch House Deli we have a range of gift hampers to cater for different tastes and budgets. All hampers are individually made and gift wrapped to order.
SOUTH WEST ENGLAND
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Success has gone to these people's heads”
1 of 5 stars Reviewed January 5, 2013

5 'staff' chatting behind the counter. 3 separate customers sitting waiting in the coffee shop.
What's the procedure. Who knows. Who cares. Certainly not the staff.
In frustration you go to counter and ask for a coffee. Surprised look from startled girl. When (the very average) coffee arrives you will be asked to put your credit card behind the counter or pay cash there and then. It's just a coffee for heavens sake, not a round of drinks.
The accolades this place has got since they opened has gone to these people's heads. Customer service, good manners and an understanding that coffee shop customers can also be deli customers seems to be beyond their understanding.
There are dozens of better places in Clifton for a coffee. There re other Deli's. I for one will not be going back and nor I suspect will the other 3 regular customers who were all left waiting by 'staff' who were 'too busy' to give them the time of day.

  • Visited January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fabulous Christmas Hampers”
5 of 5 stars Reviewed January 3, 2013

I'd be tasked with organising the Christmas hampers for everyone in my work as a gift from the company. I'd been told that it was sometimes difficult to please everyone and was a little worried about doing so. I need not have worried. After being recommended the Arch House Deli I contacted them and asked what they could do for us within our price range. The staff were so helpful, and gave great advice on what products would be good, and were happy to help me mix and match and vary what was in each one. They were hand delivered by the staff who were both lovely and cheery, and the hampers look amazing. Everyone was really chuffed with them, and no complaints, and from personal experience, all the food in them was absolutely delicious.

  • Visited December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, England, United Kingdom
Top Contributor
85 reviews 85 reviews
53 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
“The perfect deli”
5 of 5 stars Reviewed December 14, 2012

A unique building in a beautiful part of Bristol. Their selection of foods is amazing, and their cheese selection to die for. The addition of a nice little cafe makes this the perfect lunch spot.

  • Visited December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
11 reviews 11 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
“unique building with uniqueproducts on sale”
5 of 5 stars Reviewed November 9, 2012

The arch house deli is housed in a unique building and the products sold in the deli are also unique.
An award as the best deli in Britain is well deserved and one is amazed by the variety of products sold. A must visit for both Bristolians and visitors to Bristol as the beauty of Clifton the atmosphere of the pedestrian only Boyces Avenue make it the perfect place to brouse and buy that special product from the Arch Hose Deli

  • Visited November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canterbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Above and beyond customer service”
5 of 5 stars Reviewed November 8, 2012

I contacted Arch House Deli in hopes of getting a delivery to a hotel in Bristol. My boyfriend was staying there for a conference and wanted to send him something to ease the pain of a stressful conference. My problem was 1) I am in Canada 2) no one would do same day delivery. Arch House Deli responded to my email right away saying they could help me. They delivered a gorgeous cheese, cracker, and chutney gift basket. Dave went above and beyond and even delivered the basket personally to the hotel for a small fee. If you are in the area I would recommend checking this place out. As well as contacting David for any delivery needs!

  • Visited November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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