Having stayed in Bristol at least 20 times over the past 5 years our first visit to the Marriott was disapointing. Our first night was fine but there was a student 'do' on the second night and we were kept awake until 4.30am. We rang reception twice to complain and for them to take action. It made no difference to the noise levels and meant we came home more tired than when we had gone away. We complained at check out and were offered a 50% reduction for our sleepness night - Premier Inn (where we have stayed at least 10 times) would have offerred a full refund for that night. We had asked when we checked in whether it was a 'quiet' floor as we need our beauty sleep but the staff were unable to tell us who was expected to stay. Really disappointing as we will visit many more times over the years to come but are unlikely to revisit this hotel. One bad experience can ruin things.
- Official Description (provided by the hotel):
- On the doorstep of the Hotel, Cabot Circus Shopping Centre stands proud. With over 120 stores, including Harvey Nichols, House of Fraser to name a few. This fantastic destination places Bristol firmly in the spotlight. Experience a wonderful mix of traditional and modern Bristol at the exquisite Bristol Marriott Hotel City Centre. Our luxury hotel in southern England pampers the most discerning travelers. Located in the city centre close to businesses, shopping centres and area attractions, Marriott offers spacious rooms with air conditioning, high-speed Internet access, and 24-hour room service. Our Terrace Grill restaurant features a wonderful selection of international cuisine and fine wines and our Coffee Shop offers breakfast and lunch in a relaxed setting. Renowned as one of the largest conference centres in southwest England, the Marriott hotel - along with our superb catering and experienced staff - creates wedding ceremonies and conferences in great style. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Bristol
- Bristol Marriott